Customer Service Coordinator

LHH Recruitment Solutions is seeking a Customer Service Coordinator for our Logistics client in the Nashville, TN area. In this role, you’ll act as a key point of contact supporting customers and internal teams to ensure orders are processed accurately and delivered on time.

• Type: Temp to Hire
• Location: Nashville, TN. (On-Site)
• Hours: Monday-Friday 7:00am-4:00pm
• Pay : $23-$24 per hour

Responsibilities

• Support order processing and coordinate delivery timelines
• Serve as a primary point of contact for customer inquiries and updates
• Research product availability, pricing, and order details within internal systems
• Process order changes, returns, and shipment updates as needed
• Partner with internal departments to resolve issues and ensure timely fulfillment
• Review orders for accuracy and maintain detailed records in company systems
• Identify opportunities to improve processes and enhance customer experience

Qualifications

• 1+ years of experience in customer service, administrative support, order processing, hospitality, logistics, or another fast-paced customer-facing environment.

Required Skills

• Experience working in a high-volume environment
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Office
• Strong communication and problem-solving skills
• Comfortable learning product or technical information
• Positive attitude with a customer-first mindset