Dental Office Assistant

Business Assistant – Family Dental Care of Muskego About Family Dental Care of Muskego Family Dental Care of Muskego is a community‑focused office that values communication, organization, and a positive front‑office experience. We are looking for a detail‑oriented and personable Business Assistant who enjoys multitasking and helping patients feel supported from the moment they walk through the door. Schedule Monday: 7:30 AM to 3:30 PM Tuesday: 7:30 AM to 4:30 PM Wednesday: 7:30 AM to 4:30 PM Thursday: 7:00 AM to 5:00 PM Alternating Fridays: 7:30 AM to 2:00 PM Compensation $20.00 to $23.50 per hour Preferred Qualifications 2 to 3 years of Accounts Receivable experience Dental insurance experience preferred Strong attention to detail Personable and professional communication style Ability to multitask in a fast‑paced environment Strong customer service skills Comfortable working with patients, team members, and insurance details Responsibilities Greet and support patients in a friendly and professional manner Manage front office duties, scheduling, and patient communication Assist with insurance verification and account details Support Accounts Receivable and payment collection processes Help maintain smooth daily office flow Partner with the clinical and business team to create a positive patient experience Requirements Previous dental office or medical office experience preferred Experience with dental insurance and Accounts Receivable strongly preferred Ability to work the listed schedule Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills HIPAA knowledge and willingness to receive mandatory mandatory HIPAA training; must protect PHI and maintain data safeguards Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation; accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend mandatory virtual or in‑person training sessions periodically throughout the year A mandatory tuberculosis (TB) test must be completed prior to starting employment for all dental office hires (not mandatory in FL and TN) Benefits Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front‑loaded education and training, providing the opportunity to further your potential Access to mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatorymandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory #J-18808-Ljbffr