Office Operations Assistant

Your future role at a glance Location: Franklin, WI Facility: Midwest Orthopedic Specialty Performance Center Department: MOSH Schedule: PMs| PRN How you'll make an impact in this role Orchestrate the patient arrival experience by warmly greeting visitors and managing the check‑in/out process to ensure a seamless, stress‑free start to their medical visit. Advocate for patient access by diligently verifying insurance authorizations and precertifications, ensuring that financial barriers are resolved before care begins. Safeguard patient stories by meticulously managing medical record requests and demographic data, maintaining the integrity and privacy of every individual’s healthcare journey. Drive clinic sustainability by accurately capturing service charges and managing daily financial reconciliations to ensure the facility can continue providing top‑tier care. Streamline clinical operations through proactive scheduling and administrative support, allowing the medical team to remain focused on patient outcomes. What minimum qualifications you'll need Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. What additional requirements you'll need Hours vary most PM afternoons until close at 07:30‑08:00 PM. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long‑term & short‑term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. #J-18808-Ljbffr