Human Resources Generalist

Human Resources Generalist

The Human Resources Generalist assists the Human Resources Manager in administering and coordinating a broad range of human resources functions. This position serves as a trusted resource for employees and management while supporting recruitment, onboarding, employee relations, benefits administration, leave management, workers' compensation, HRIS administration, payroll support, compliance, training and development, temporary staffing, and employee engagement initiatives.

Essential Duties and Responsibilities

Recruitment, Staffing, and Onboarding

• Manage the full-cycle recruitment process, including creating job postings, sourcing candidates, screening applicants, coordinating interviews, conducting interviews, administering pre-employment testing, and facilitating hiring decisions.
• Coordinate pre-employment requirements, including background checks, drug testing, employment verifications, and reference checks.
• Conduct and facilitate new hire orientation and onboarding programs.
• Ensure all onboarding documentation is accurately completed, maintained, and stored in accordance with company policies and legal requirements.
• Maintain applicant tracking and recruitment records.
• Assist with workforce planning and staffing needs across all departments.
• Create, update, and maintain job descriptions. Temporary Associate Coordination
• Serve as the primary point of contact for all temporary staffing agencies.
• Coordinate temporary staffing with department managers and staffing vendors.
• Coordinate temporary employee extensions, replacements, and conversions to regular employment.
• Manage the onboarding, orientation, and training process for temporary associates.
• Ensure temporary associates complete all required employment, safety, and compliance documentation.
• Track temporary associate assignments, attendance, performance, and hours worked.
• Communicate performance concerns and staffing needs with staffing agencies.
• Maintain accurate records related to temporary associates and staffing agency activity.

Employee Relations

• Serve as a resource for employees regarding company policies, procedures, benefits, and workplace concerns.
• Assist in resolving employee issues and concerns while maintaining confidentiality and professionalism.
• Foster positive employee relations and promote a respectful and productive work environment.
• Support employee engagement initiatives and recognition programs.
• Assist with employee investigations, interviews, and obtaining witness statements.
• Prepare investigation summaries and documentation for review by the Human Resources Manager.
• Assist managers with employee counseling, corrective actions, performance concerns, and conflict resolution as needed.
• Respond to employee questions regarding company policies, practices, and procedures.

Benefits and Leave Administration

• Assist employees with benefit-related questions and enrolment processes.
• Conduct benefits orientations for newly eligible employees and educate employees on available benefit plans, coverage options, costs, and assist them in making informed benefit selections.
• Enroll newly eligible employees in benefit plans and ensure all enrollment documentation is completed accurately and submitted timely.
• Process benefit terminations and ensure timely notification to carriers and benefit vendors.
• Administer COBRA notifications and continuation coverage in accordance with applicable federal and state regulations.
• Review, audit, and reconcile monthly benefit carrier invoices to ensure accuracy of employee enrollments, terminations, deductions, and billing charges.
• Investigate and resolve benefit billing discrepancies with insurance carriers, brokers, vendors, payroll, and employees.
• Maintain accurate benefit records and employee enrollment information within the HRIS and carrier systems.
• Coordinate annual open enrollment activities, employee communications, and enrollment meetings.
• Assist with benefit audits, reporting requirements, and compliance activities.
• Serve as a liaison between employees and benefit providers to resolve claims, coverage, and eligibility issues.
• Assist with the administration of employee leaves, including FMLA, CFRA, ADA accommodations, Pregnancy Disability Leave (PDL), Paid Family Leave (PFL), military leave, bereavement leave, and other applicable leave programs.
• Coordinate leave requests, maintain leave records, track leave balances, and ensure compliance with applicable laws and company policies.
• Manage leave-related communications and documentation with employees, supervisors, medical providers, and third-party administrators.
• Monitor leave durations, return-to-work dates, and required certifications.
• Coordinate interactive process meetings and reasonable accommodation requests in conjunction with the Human Resources Manager.
• Facilitate return-to-work processes, including fitness-for-duty certifications and workplace accommodations when applicable.

HRIS, Reporting, Data Management, and Payroll Support

• Serve as the Company's primary Dayforce administrator and subject matter expert for all HRIS, timekeeping, onboarding, benefits administration, employee records, reporting, and employee self-service functions.
• Develop and maintain expert-level knowledge of all Dayforce modules utilized by the Company and remain current on system enhancements, upgrades, and best practices.
• Act as the primary point of contact for managers and employees regarding Dayforce related questions, issues, troubleshooting, and training.
• Assist with the implementation, testing, maintenance, troubleshooting, and optimization of Dayforce modules and system functionality.
• Maintain employee information within Dayforce and ensure all employee records are accurate, complete, and up to date.
• Audit employee data and conduct periodic reviews to ensure data integrity, accuracy, and compliance.
• Create, generate, analyze, and distribute HR, payroll, benefits, recruiting, attendance, turnover, labor, and workforce analytics reports as requested.
• Develop recurring and ad hoc reports, dashboards, and metrics to support management decision-making.
• Train managers and employees on Dayforce functionality, employee self-service tools, timekeeping procedures, and system processes.
• Maintain HRIS procedures, workflows, documentation, and user guides.
• Identify opportunities to improve HR and payroll processes through automation and enhanced system utilization.
• Payroll Support
• Provide administrative and operational support for payroll processing activities.
• Review employee timecards, attendance records, and payroll data for completeness, accuracy, and compliance prior to payroll processing.
• Assist managers with timecard reviews, corrections, approvals, missed punches, schedule adjustments, pay code questions, and payroll-related inquiries.
• Collect, review, and process payroll-related documentation, including Change of Status forms, direct deposit forms, tax withholding forms, garnishments, PTO requests, compensation changes, and employee status changes.
• Prepare payroll reports, labor reports, attendance reports, and supporting documentation as requested.
• Assist employees with payroll-related questions and coordinate the resolution of payroll discrepancies.
• Assist with payroll audits, year-end processing, regulatory reporting, and record retention requirements.
• Employee Engagement and Company Programs
• Coordinate employee events, celebrations, recognition programs, wellness initiatives, and company-sponsored activities.
• Assist with employee communication programs and company announcements.
• Create and administer employee surveys and feedback programs.
• Promote programs that enhance employee engagement, morale, retention, and job satisfaction.

Human Resources Support

• Provide administrative and operational support to the Human Resources Manager.
• Participate in special projects and HR initiatives.
• Perform other duties and responsibilities as assigned.
• Support all Human Resources functions as necessary to meet organizational objectives.
• Prepare and maintain required employment reports and documentation.
• Assist with internal and external audits.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
• Minimum of two (2) to five (5) years of progressively responsible Human Resources experience required.
• Experience in recruitment, employee relations, benefits administration, leave management, HRIS administration, and employment law compliance preferred.
• Experience in manufacturing, recycling, industrial, transportation, or multi-site operations preferred.
• Must be bilingual in English/Spanish Language Skills: Will be required to read and comprehend instructions, correspondence, and memos, to write correspondence, memos, and schedule; to effectively present information in one-on-one and small group situations to guests, clients, and fellow staff