Office Administrative Assistant

Job Description

Job Description

At Best Home Health Providers Inc., we've gone from treating 10 patients to thousands of patients all throughout the Bay Area and beyond in just 6 years. We've won awards for our high-quality care with patients and continue to grow rapidly. At Best, you and the patients aren't a number.

Our mission is to ensure a smooth transition for patients returning home from medical facilities by offering expert guidance throughout their recovery journey.

Are you organized, people-focused, and passionate about helping patients get the care they need? Join our team as an Office Administrative Assistant and play a key role to provide critical administrative and clerical support, ensuring seamless coordination between our clinical staff, field clinicians, patients and external healthcare partners. The ideal candidate is exceptionally organize, detail oriented, comfortable handling sensitive health information, and dedicated to maintaining high standards of compliance and efficiency.

We value teamwork, empathy, and a commitment to high-quality service, all aimed at putting patients and their families at ease during their recovery. If you are passionate about making a positive impact in patients' lives and working in a supportive and family-oriented atmosphere, we encourage you to join us in providing exceptional home health care.

Please note that this is a Non-Exempt role at $22 to $25/hr.

Responsibilities

• Maintain, organize, and securely manage patient medical records in compliance with HIPAA.
• Process, scan, index, and verify clinical documentation in the Electronic Health Record (EHR) system.
• Handle authorized medical records requests according to agency policies.
• Manage medical and office supply inventory, coordinate clinician supply requests, and receive shipments.
• Oversee high-volume faxing, physician order routing, and document distribution.
• Answer multi-line phones, greet visitors, and direct inquiries appropriately.
• Perform data entry, update patient information, and assist with scheduling and tracking logs.
• Maintain an organized, professional office environment.

Requirements

• 1–2 years of administrative or clerical experience, preferably in home health, hospice, or a medical office.
• High school diploma or equivalent required; Associate's degree or administrative certification preferred.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Proficiency with Microsoft Office, office equipment, and familiarity with EHR systems.
• Excellent organizational, communication, multitasking, and teamwork skills.
• Ability to sit or stand for extended periods.
• Frequent use of computers and office equipment.
• Ability to occasionally lift and move boxes weighing up to 25 pounds.

Benefits

• Generous PTO Policy
• Wellness Days
• Paid Sick Days
• Paid Bereavement Leave
• Skills Training & Development
• Company Social Events
• Referral Bonus
• 401(k) With A Company Match
• Health Insurance (Medical, Dental, and Vision Options)
• FSA