Senior People Partner

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. What You’ll Do We’re looking for a People Partner who is energized by developing leaders and building high-performing teams — someone who views talent development as a strategic lever, not a program to manage. This is not a traditional HRBP role. We have specialists who own compliance, benefits, and compensation. What we need here is someone who is exceptionally good at one thing: making the leaders and teams around them better. You’ll be embedded in the business, operating as a trusted advisor to managers and senior leaders in your assigned divisions, and you’ll own the outcomes — not just the process. We’re open to candidates who have also built this skill set outside of traditional HR. If your background is in sales enablement, talent management, organizational development, executive coaching, or a strategic leadership role where developing others was central to your work — we want to hear from you. What matters is your track record of making leaders measurably better and your instinct for where people and organizational problems are heading before they surface. You’ll report to the Director of People and operate as a senior individual contributor embedded in the business. You will Be a Strategic Partner. Serve as the embedded People Partner for Revenue and Customer leaders, acting as a trusted advisor who improves team effectiveness, drives business outcomes, and helps leaders navigate ambiguity, scale, and organizational change. Develop & Coach Leaders. Coach leaders through performance, conduct, development, and retention decisions while strengthening leadership capability across the organization. Drive performance management, calibration, succession planning, and talent development initiatives, including identifying emerging leaders and building intentional paths toward management readiness. Navigate Org Health. Use engagement data, attrition signals, and pattern recognition to get underneath team health issues and performance gaps — then bring leaders a point of view, not just a summary. Lead Through Friction. Be the steady hand when things get hard. Coach leaders to address people\'s issues early and decisively — before they become formal matters. When situations do escalate, navigate them with sound judgment, high integrity, and a clear escalation path. Partner Across People Team. Work closely with TA, L&D, and Total Rewards on hiring strategy, onboarding, workforce planning, and cross-functional initiatives. What You’ll Bring We’re looking for someone who is deeply passionate about developing talent and building high-performing organizations. You see talent development as a strategic advantage in a scaling company—not simply a program to manage. You’re future-oriented, highly collaborative, and bring a technology-first mindset to how you work, solve problems, and build for scale. You operate with high ownership and strong business judgment. You don’t wait to be told where the gaps are—you identify them early, bring clarity to ambiguity, and create structure where it accelerates outcomes. Whether your background is in HR, consulting, sales leadership, L&D, or organizational development, what matters most is your ability to influence leaders, elevate teams, and drive meaningful business impact. What We’re Looking For Talent Development & Leadership Coaching. Deep conviction in developing people and leaders as a core driver of company performance. You have strong talent assessment instincts, and can point to measurable outcomes in leadership growth, retention, and team effectiveness. Executive Presence & High EQ. Ability to navigate difficult conversations with steadiness, sound judgment, and integrity. You communicate with both directness and empathy, adapt your style to the audience, and build trust quickly across all levels of the organization. High Agency & Change Leadership. Comfort operating in fast-moving, ambiguous environments with a bias for action. You bring structure and process where needed—not for complexity’s sake, but to unlock scale, clarity, and stronger execution. Cross-Functional Collaboration & Technology Fluency. Exceptional collaborator across the People team and business functions, with a strong orientation toward leveraging AI and technology to improve decision-making, workflows, and organizational effectiveness. Experience. 6–8+ years in a strategic talent role within a high-growth or technology environment, including proven experience partnering with revenue and/or customer teams in a SaaS context. You\'ve owned senior stakeholder relationships across a meaningful business segment and can speak clearly to the impact you\'ve driven. We don’t require a traditional HR background. We have specialists for compliance, compensation, and benefits. What matters most is your ability to develop leaders, drive organizational effectiveness, and make the people around you better. If that’s where you do your best work, we’d love to meet you. Why You\'ll Love Working With Us Health & Wellness That Have You Covered Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you\'re well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing In Your Future (and Present) 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. #J-18808-Ljbffr