Principal Program Manager (Residential EV Charging)

Requisition ID # 172728 Job Category: Project / Program Management Job Level: Manager/Principal Business Unit: Strategy & Growth Work Type: Hybrid Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Pleasanton; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramenti; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Washington; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City Department Overview The Clean Energy Transportation (CET) group is dedicated to accelerating clean vehicle adoption in California and has an ambitious goal of electrifying 3 million vehicles by 2030. CET manages a $0.5B portfolio of transportation electrification (TE) programs to address one of the largest contributors to climate change. We serve PG&E’s customers by deploying electric vehicle programs to increase access to charging infrastructure and reduce total cost of electric vehicle ownership, while educating our customers and pursuing innovative strategies to unlock additional benefits to EV drivers and the grid. Our team values safety, quality, and collaboration. We strive for excellence, build trusted relationships, and approach challenges with intellectual curiosity and a sense of urgency. We are seeking passionate and thoughtful individuals who want to make a meaningful impact in advancing clean energy transportation. Position Summary The CET team is looking for a seasoned Program Manager to lead our Residential EV Charging program. The main goal of the program is to make it easier for income-qualified customers to charge their EVs at home through incentives for panel upgrades and circuit extensions. Additionally, the program aims to provide pathways for customers to install EV charging at their homes while avoiding the need for electrical upgrades. The program connects customers to a list of qualified Trade Allies and provides rebates directly to those partners to allow for a reduction in out-of-pocket costs for the customer upon installation. The successful candidate will also ensure that the key objectives of PG&E’s residential electrification customer experience are integrated into the design and execution of this program. Key Responsibilities: Oversee all aspects of the program development and implementation, including developing workflows, creating timelines, managing budgets, tracking metrics and progress toward program goals Engage and collaborate with key internal and external stakeholders Manage contracts to meet goals and stay on budget Handle regulatory compliance and reporting, including regulatory reporting to the California Public Utilities Commission (CPUC) or the California Air Resources Board (CARB) Make recommendations and develop processes to ensure a positive customer experience The ideal candidate has a strong background in program and project management within regulated environments (e.g. CPUC, CARB), excels at problem solving, and can communicate complex technical information effectively to diverse audiences. As this program focuses on overcoming barriers to EV adoption, the candidate should be eager to tackle undefined challenges, collaborate effectively, and apply curiosity and data driven methods to program development. Experience with transportation electrification, electric vehicles, EVSE installation and construction projects is highly preferred. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader. Preferred work location is Oakland, CA. PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and the midpoint of the range. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Bay Area Minimum: $144,000.00 Bay Area Midpoint: $194,000.00 Bay Area Maximum: $244,000.00 And/or California Minimum: $137,000.00 California Midpoint: $184,000.00 California Maximum: $232,000.00 Job Responsibilities Applies broad expertise and advanced knowledge of Program Management skills to implement and administer the operation of PG&E’s Residential EV Charging program Demonstrates strategic leadership with internal stakeholders to support cross-functional projects and initiatives related to PG&E’s residential electrification customer experience Can map out the residential electrification process and determine where there are opportunities for streamlining and how technology can help address pain points Works collaboratively with internal team members to meet program goals and equity compliance targets while prioritizing a successful end-to-end customer experience Manages relationships with external stakeholders and Community Based Organizations (CBOs) Partners with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators Oversees program data and develops lessons learned to share with key stakeholders Represents the company externally at local events, trade shows, and industry panels May require travel time Qualifications Minimum Qualifications: Bachelor’s degree or equivalent 10 years of related work experience Desired Qualifications: Advanced knowledge of Program Management Experience with product management and/or developing customer facing tools and apps Interest, willingness, and aptitude to learn new subjects related to Transportation Electrification Strong analytic skills and the ability to solve complex problems Demonstrated experience improving processes and/or application of Design Thinking principles Sound understanding of administering rebate and incentive programs Technical and functional knowledge of EV charging equipment and electrical service upgrades Proven track record for implementing new programs and maintaining program goals, budgets, long-term forecasts, and performing day-to-day tasks, like approving vendor invoices and managing accruals Detail oriented with excellent organization, prioritization, and time management skills