Benefits Operations Specialist

Benefits Operations Specialist

Professionally handle email inquiries from other team members and external contacts. Process daily files and perform updates in the internal benefits system. Process daily enrollments with insurance carriers and other third parties. Support data entry initiatives including daily tasks and project-related efforts. Perform timely resolution departmental tickets related to data entry and eligibility. Process inbound payments in a timely and organized manner. Process inbound forms and mail requests. Maintain files of processed requests either of a paper or digital format with precise organization and accuracy. Handle inbound mail related to benefits administration for Baker Tilly Vantagen clients and their members. All other duties as assigned.

Associate's degree preferred, 2 years experience accepted in lieu of degree. Proficiency with MS Office, specifically Excel, Outlook, and Word. Excellent customer service and problem solving skills. Exceptional organizational and communications abilities (written and oral). Ability to meet deadlines and manage the daily slate of work deliverables to completion. Ability to take direction and perform well in small work groups/teams. A valid driver's license is required for minimal travel using a personal vehicle. Work is full time on-site in our Clarks Summit Location.