Senior Service Desk Technician - Remote Tier 3
Ntiva, Inc.
Mc Lean, VA
- Remote job
Ntiva is seeking a Service Desk Technician III for a remote role open to candidates located in DC, Maryland, or Virginia. You will manage elevated client tickets, perform advanced first-touch resolutions, and maintain documentation while upholding SLAs. Travel may be infrequent, with a Monday–Friday schedule 8:00am–5:00pm EST. The role requires 3–5 years IT experience, strong Microsoft environment skills, and familiarity with virtualization, security practices, and networking. #J-18808-Ljbffr Ntiva
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Senior Service Desk Technician - Remote Tier 3 in Mc Lean, VA vacancy
- ...Desktop Support specialist to provide Tier 3 desktop support across a large... ...peripherals, and handle incidents and service requests. The role is remote with occasional on-site Madison... ...involves collaboration with a team of technicians and a project manager on projects...Remote workSenior
Technoviz LLC
Madison, WI1 day ago $90k - $110k
...looking for a seasoned Level 3 technician to serve as the senior escalation resource for our service desk. If you're the person your team... ...to be one. This is a primarily remote role, though periodic client... ...day you'll handle the highest-tier escalations from clients, from...Remote workSeniorTemporary workLocal areaWork from homeRelocation packageAdvantage Microsystems
Berkeley, CA2 days ago£90.85k - £113.76k per year
..., this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering... ...vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely....Remote workSeniorFull timeWork at officeHome officeFlexible hoursTailscale
Remote28 days ago- ...Description Job Summary Senior Technical Support... ...typical corporate help desk. We support hundreds of... ...Administration. Provide remote technical support to... ...Technical Knowledge Technicians are expected to have intermediate... ..., and Dell Network services and fundamentals ,...Remote workSeniorWork at officeWork from homeFlexible hours
GCS Technologies
Austin, TXmore than 2 months ago - ...Engineers was founded in 1950 and is a top-ranked national full-service engineering firm specializing in MEP/FP design and... ...independently owned engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support...Senior
RG Vanderweil.com
Boston, MAmore than 2 months ago - ...Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical... ...and Border Protection’s Technology Service Desk. The role involves troubleshooting... ...technical issues, with a strong focus on remote support for various systems including...Remote workSeniorNight shiftRotating shift
Aretec Inc
Ashburn, VA4 days ago - Total Force Alliance, LLC is seeking a Senior Help Desk Analyst (Tier II) to provide advanced support for users, systems, and cloud services in a 100% remote, high-availability enterprise environment. You will escalate, troubleshoot, and coordinate with multiple teams...Remote jobSenior
- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SeniorFull time
Tailscale
Remotea month ago - A staffing agency is seeking an IT Support Service Desk Technician in Des Moines, Iowa, to provide tier-1 support for both corporate and community-level users. The ideal candidate will have 3-5 years of IT support experience, with skills in hardware/software troubleshooting...SeniorContract work
$220k
DescriptionActioNet is seeking a Senior Network Operations Engineer (Tier III) to join our... .... Trains junior NOC technicians via knowledge... ...failed network services as quickly as possible... ...Installs and supports remote access platforms... ...that provides Tier 3 technical expertise...Remote workSeniorLocal areaNight shiftRotating shiftWeekday work- ...As a Tier 3 Support Engineer, you'll be the technical backbone of our service desk — resolving escalated tickets, mentoring Tier 1 and 2 technicians, and working directly with clients to solve complex... ...You'll split your time between remote troubleshooting, on-site client...Remote work
Atlantic Technology Services
Raleigh, NC2 days ago - Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence. You will...Remote job
$121k - $177.9k
...Job Description Job Description Senior IT Support Engineer (Tier 3 / SME – NICE CXone) Location: Greensboro, NC (Onsite) Job Type: Full-Time... ..., high-availability, multi-channel contact center services that directly impact business operations, member access,...SeniorPermanent employmentFull timeWork experience placementRelocationFox Point Recruitment LLc
Greensboro, NC23 days ago- ...Colorado Springs, CO, is seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time, 4-month contract-to-... ...required 2 days per week (Tuesdays/Thursdays). Remote work/work from home is available 3 days per week (Monday/Wednesday/Friday). General...Remote workFull timeContract workTemporary workWork experience placementLocal areaWork from homeMonday to FridayShift work2 days per week3 days per week
$70k - $90k
...Description Job Description As a Tier 3 Support Engineer, you'll be... ...technical backbone of our service desk — resolving escalated tickets, mentoring Tier 1 and 2 technicians, and working directly with... ...'ll split your time between remote troubleshooting, on-site client...Remote workAtlantic Technology Services
Raleigh, NC2 days ago$70 - $80 per hour
...Description: IT Support Engineer – Tier 3 Location: 180 Maiden Lane,... ...: Onsite with travel to remote NYC office locations as required... ...3 Engineer will serve as a senior escalation point for Tier 1 and... ...DHCP, file servers, and print services. Troubleshoot complex Windows...Remote workHourly payPermanent employmentContract workWork at officeRelocationMonday to FridayStratford Solutions Inc.
New York, NY2 days ago- ...international managed IT services provider headquartered... ...of all sizes. Our LIVE Desk is the heartbeat of... ...visible intersection of remote support and on-site presence... ...experienced, motivated Tier 3 Support Engineer with... ...for junior help desk technicians as needed QUALIFICATIONS...Remote workLive in
Ergos Technology Partners SAL Offshore
Houston, TX20 days ago $83.5k - $117k
...DescriptionSenior Desktop Support AnalystThe Senior Desktop Support Analyst supports the IT team by providing tier 2/3 support in managing,... ...a strong focus on customer service and operational excellence.... ...currently 4 days in the office and 1 remote workday. Hours are 8:00am - 4:...Remote workSeniorWork at office- Title:Senior IT Customer Support Analyst,... ...end-user support services while helping ensure... ...direction of Tier 2 support services... ...infrastructure (VDI) and remote-access... ...and support junior technicians and service desk personnel.Identify... ...providing Tier 2 or Tier 3 desktop support...Remote workSeniorFull timeContract workTemporary workWork at officeLocal areaRelocationRelocation packageFlexible hours
- ...assigned office in Greensboro, NC 3 days per week. Technical... ...final escalation point following Tier 1 and Tier 2 triage, focusing on... ...and integrated contact center services across the enterprise, directly... ...infrastructure systems, with guidance from senior colleagues as appropriate, by...SeniorWork experience placementWork at officeFlexible hours3 days per week
$65k
...infrastructure, managed IT services, networking, and AI.... ...a motivated Service Desk Technician (Tier 1 / Tier 2) to join... ...while collaborating with senior engineers Perform... ...diploma or equivalent ~1–3 years of experience... ...Experience using remote support tools Excellent...Remote workWork at officeM THEORY CONSULTING GROUP LLC
Los Angeles, CA28 days ago- ...a direct hire, fully-remote position for our client... ...Client is seeking a Senior IT Support Specialist... ...of a growing help desk organization, you'll... ...help build a mature Tier 1, Tier 2, and Tier 3 support model. This... ...solving, and customer service skills. Excellent written...Remote workSenior
Emergent Software
Raleigh, NC3 days ago - Magna5 is seeking a skilled Network Engineer to join our fully remote team, with a focus on bolstering our managed services support. The role emphasizes Tier 3 leadership and problem-solving within a 24/7/365 MSP environment. This on-site Gilbert, AZ position requires six...Remote workSenior
$89.6k - $103k
...Job Description Location: Remote (US East Coast) Schedule: 3:00 AM - 12:00 PM Eastern... ...Winning Together. As a senior member of this team, you'll... ...technical customer support/service role, including direct... ...high-stakes, or enterprise-tier accounts ~ Excellent instincts...Remote workSeniorLive inWork at officeNight shiftYoodli AI Roleplays
Miami, FLa month ago- World Wide Technology (WWT) seeks an experienced Microsoft Dynamics 365 and Power Platform specialist to provide Tier 3 support across Dynamics 365 environments. You will troubleshoot incidents, manage security configurations, and partner with Microsoft Support as needed...Senior
- ...We’re looking for a high-performing Tier 3 Project Engineer to join our elite IT Project... ...Delivery team. This is a critical, senior-level role responsible for leading complex... ...Work Structure – A mix of client-site, remote, and in-office engagement. ~ High Visibility...Remote workWork at officeFlexible hours
BIOS Technologies
New Orleans, LAmore than 2 months ago $32 - $40 per hour
...RESPONSIBILITIES A Senior Help Desk Technician bridges the gap... ...across both on-site and remote client environments. This... ...escalation point for all Tier 1/Tier 2 technical... ...researches data. Customer Service - responds promptly to... ...(within past 3-5 years) Windows MDAA...Remote workSeniorHourly payWork at officeImmediate startLink Consulting Services
Washington DC5 days ago$85k - $95k
...WORKPLACE SETTING: Remote POSITION SUMMARY... ...Technical Support Senior Analyst for 10X Health... ...keeping integrated services running smoothly... ...Mentor and coach Tier 1 team members on complex... ...to help scale Help Desk operations through... ...& EXPERIENCE ~3-5+ years in a client...Remote workSeniorPermanent employmentFull timeLocal area10X Health System
Scottsdale, AZ6 days ago- ...distributed workforce of onsite, hybrid, and remote employees. As a Senior Desktop Support specialist within the Service and Support team, you will serve as a key escalation... ...is available.What You'll Do:Provide tier 1-3 and some tier 4 support to Form Energy employees...Remote workSeniorFull timeWork experience placementWork at officeLocal areaRelocation package
Form Energy, Inc.
Berkeley, CA1 day ago - ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and... ...a federal environment. The ideal candidate will have at least 3 years of experience with Windows 10/11, hold an industry-recognized...Remote workWork from homeFlexible hours
CELESTIAL INNOVATIONS GROUP LLC
Washington DC23 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Service Desk Technician - Remote Tier 3. Be the first to apply!
Related searches
- work from home technical support specialist Mc Lean, VA
- product support technician Mc Lean, VA
- helpdesk support technician Mc Lean, VA
- help desk assistant Mc Lean, VA
- IT help desk technician Mc Lean, VA
- desktop support analyst Mc Lean, VA
- technical analyst Mc Lean, VA
- technical support specialist Mc Lean, VA
- IT support technician Mc Lean, VA
- customer support analyst Mc Lean, VA