HR Operations Specialist

Human Resources Operations Specialist

As a Human Resources Operations Specialist with Ryman Hospitality Properties (RHP), you'll maintain the integrity and functionality of data within our HR technology platforms, ensuring accurate employee information that supports HR operations and informed decision-making. You'll support efficient HR operations through HRIS administration, employee data management, reporting, and technical support for HR systems and related vendors. As the ideal candidate, you combine strong HRIS technical skills, attention to detail, and analytical aptitude with excellent customer service and discretion in handling sensitive employee information. Reports to Director HR Operations.

Ensure data updates in employee master files successfully feed into integrated systems, such as recruiting, on-boarding, time and attendance, performance, compensation, learning, and point-of-sale.

Maintain existing internal and external data flows, system interfaces, and reporting to ensure accurate data for payroll, benefits, vendors, regulatory agencies, auditors, etc. Manage scheduling and distribution of required reports.

Provide system administration across all HRIS platforms including table and data feed maintenance.

Update, validate, audit, and correct employee records (including hires, transfers, pay changes, status changes, performance ratings, terminations, etc.) in accordance with internal policy and legal requirements, ensuring proper audit documentation and approval workflows.

Support various HR system projects as well as other third-party vendor relationships, support HR system including troubleshooting technical issues. Provide support for HRIS practitioners, including providing end-user training, documentation, and resources.

Complete required compliance reporting including the filing of EEO-1 and provide data for additional reporting including 401(k) audit, Work Comp, OSHA, etc. Maintain working knowledge of I-9 documentation requirements; review incoming forms for compliance and conduct periodic audits.

Generate and distribute routine reporting such as rosters, turnover, average hours auditing, and terminations. Develop and execute ad hoc HR reporting as needed. Provide data summaries or statistical analysis for use in strategic planning or decision-making.

Respond to employees, audit, and government agency requests with prompt, courteous customer service and manage sensitive employee information with professionalism and discretion.

Perform other duties as assigned.

Education:

High school diploma or equivalent required

Degree in related field preferred

Experience:

3+ years' experience in HRIS administration, HR operations, payroll, benefits, or a related Human Resources support function

Experience maintaining employee data, auditing records, and supporting HR system administration

Experience with reporting, data validation, and compliance-related processes

Experience supporting HR system implementations, upgrades, integrations, or testing preferred

Knowledge, Skills and Abilities:

Effective interpersonal, verbal, and written communication skills

Strong attention to detail and commitment to data accuracy and integrity

Ability to maintain confidentiality and exercise discretion when handling sensitive information

Familiarity with I-9, EEO-1, basic compliance reporting

Advanced Excel skills required, Microsoft Access database experience a plus

Physical Requirements:

Speak and hear to communicate and use both near and far vision. Frequently sit with some walking and standing for office/property navigation. Frequently lift/carry up to 25 lbs. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.

Working Conditions:

In-office position based in a corporate environment with individual workspaces and shared common areas which support focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting.