Product Owner - Fixed Infrastructure

Product Owner – Fixed Infrastructure

The position will be responsible for product ownership of real-time location services (RTLS) fixed infrastructure hardware that uses (but not limited to) Bluetooth low-energy (BLE), WiFi, LoRa, ethernet, cellular, and low-frequency (LF) radio technologies. This includes gateways and exciters that interact with location tags in both indoor and outdoor environments, and are used with cloud solutions.

The position includes gathering market requirements for RTLS use-cases in industrial and healthcare applications, converting these requirements into features for development teams, and working with the development teams to build these features and bring them to market. This position will also be responsible for participating in the organization's program increment planning, which includes feature generation, value-ranking, prioritization, and resource allocation. The suitable candidate will fulfill their duties related to the products they own, as well as be responsible for working with other product owners and product managers to drive organizational improvements, especially in the area of Agile frameworks, development value streams, and operational value streams.

As our Product Owner – Fixed Infrastructure, you'll support HID's success by:

• Gathering market requirements for industrial/ manufacturing and health care users and generating product features with acceptance criteria for RTLS fixed infrastructure (including electrical design, mechanical design, firmware, and device management)
• Working with development and operations teams to build product features, ensure acceptance criteria is met, and releasing features to market. Teams will include: electrical design (PCBA), mechanical design, firmware, QA/ testing, manufacturing and operations, and cloud engineering.
• Scoring and ranking features for prioritization and resource allocation
• Working with product managers to manage epics and define MVPs
• Managing product roadmaps for RTLS fixed infrastructure
• Defining user-personas, empathy maps, and user journeys
• Working with location tag POs and cloud software POs to develop full solutions
• Working with the Customer Experience (CX) team on product support documentation and customer support, as well as project deployment guidelines and best practices
• Working with the sales teams for voice-of-the-customer, product training, and sales enablement
• Driving organizational change through contributing to program increment (PI) planning and improving the use of Agile tools and methodologies

Your Experience and Background include:

• Bachelor's degree from four-year College or University, engineering degree preferred
• Candidates with an equivalent education plus relevant work experience may also be considered
• Experience working in a technology industry with an aptitude for understanding technical product details and specifications
• 10+ years of experience in engineering design, product management, and/ or product ownership of hardware products
• Strong hardware and RF technical background, and familiarity with electrical design, mechanical design, firmware, QA/ testing, and manufacturing/ operations
• Experience in deployments of wireless technologies within industrial and/ or healthcare facilities
• Experience in Agile frameworks
• Excellent communication and technical skills to develop relationships with business leaders, developers, sales, customers and channel partners, and customer support personnel

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The base salary in the United States is $120,000 to $140,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting View email address on click.appcast.io with the subject line "Application Review Request" and the role you applied for.