Technical Business Analyst (Remote)

Join Our Dynamic Team at 1Nebula

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey. We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.

Job Opportunity at 1Nebula:

The purpose of this position is to play a pivotal role in bridging the gap between business needs and technical execution. The ideal candidate will possess a unique mix of strategic thinking, data fluency, technical understanding, and stakeholder collaboration.

This role requires a strong understanding of data, system integrations, and RESTful APIs, along with the ability to communicate clearly with both technical and non-technical stakeholders throughout Nebula and beyond.

What You Will Do Within This Role (Your Key Responsibilities):

• Requirements Analysis & Documentation
• Elicit and analyze business requirements through interviews, workshops, and stakeholder engagement.
• Translate business needs into functional and technical specifications, including user stories, process flows, and data mappings.
• Document current and future state processes and system behaviour.

• Technical & Data Analysis
• Analyse and interpret structured and unstructured data to support solution design and reporting needs.
• Understand database structures, relationships, and data flows.
• Use tools like Excel, SQL, and BI platforms (e.g., Power BI, Tableau) for data modelling and validation if required.
• Collaborate with engineering teams to design integrations with internal and third-party systems via RESTful APIs.
• Work with development and QA teams to ensure traceability between requirements, development, and testing.

• Solution Design Support
• Collaborate with Product Manager, Product Owner and UX teams on feature ideation.
• Ensure technical feasibility and align proposed solutions with business outcomes.
• Help define data validation rules, error handling, and integration points.

• Stakeholder Engagement
• Act as the liaison between business stakeholders and technical teams.
• Communicate progress, clarify requirements, and manage expectations throughout the project lifecycle.
• Support go-live activities, demos, and end-user training.

• Testing & Quality Assurance
• Define user acceptance test plans and acceptance criteria.
• Execute UAT and assist in identifying and documenting defects.
• Validate data outputs and system behaviour against requirements.

More About You (Our Requirements for the Role):

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application:

• 3+ of experience in a Business Analyst or Systems Analyst role, preferably in technology, telecoms, or cloud product environments.
• Degree in business-, computing- or relevant field.
• Additional Business Analyst certificate/diploma.
• Strong understanding of RESTful APIs and experience working with technical teams on integrations.
• Proficiency in data analysis and reporting (Excel, SQL, data visualisation tools).

Our Amazing Perks!

• Enjoy 20 leave days a year plus a "mulligan day" each quarter after meeting all your deliverables. That's 4 extra leave days annually!
• High spec laptops and equipment for you to comfortably work remotely.
• A once off at home office allowance to set up your home office.
• Flexible working hours. We work on a flexible schedule from Monday to Friday where you can make the hours work for you.
• Access to our Well-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too.
• Grow your skills and learn something new with paid for Microsoft courses and certifications.
• Take up a hobby and unlock a training allowance every 2 years to do something non-work related.
• Give back by participating in our Culture and Social Responsibility initiatives.
• Free Gap cover