Internet Sales Specialist

Internet Sales Specialist (Business Development Center) DeVoe Buick GMC Subaru | Naples, FL Due to continued growth, DeVoe Automotive is expanding our high-performance internal Business Development Center and seeking full-time Internet Sales Specialists to join a structured, performance-driven team. This is a critical front-line role responsible for handling internet leads and inbound sales calls, engaging customers quickly and professionally, and setting high-quality appointments through a proven process. This is not a management role and not a desk position. It is a phone-intensive, results-driven role that directly supports the success of our sales operation. Why DeVoe? We combine the stability of a family-owned dealership with the structure, technology, and leadership of a high-performing organization. At DeVoe Automotive, we believe consistency beats guesswork. Our Business Development Center operates with clear expectations, defined processes, and strong leadership support so our team members have every opportunity to succeed. We live our core values every day: We do the right thing We passionately care We are team-oriented We are driven to excellence If you’re looking for a professional environment where effort, accountability, and teamwork matter then you’ll fit right in. This is more than a job; it’s an opportunity to build a long-term career within a growing organization. Compensation Expected earnings for this role typically range between $45,000 - $75,000+ annually , based on performance. We offer a structured, performance-driven pay plan designed to reward activity, consistency, and results while providing the training and leadership support needed to succeed. Success in this role is not based on tenure, it is driven by effort, execution, and consistency. What We Offer Competitive performance-based pay with weekly paychecks Medical, dental, and vision insurance Paid time off (vacation, sick, holidays) 401(k) with employer match Life and disability insurance Closed Sundays for work-life balance Modern facility, CRM, and sales technology Structured onboarding and ongoing training Advancement opportunities within the organization What You’ll Do Handle inbound internet leads and sales phone calls Respond promptly via phone, text, and email Focus heavily on the first 1-20 days of the lead lifecycle, where engagement matters most Set and confirm sales appointments that show Re-engage unsold and inactive prospects Maintain detailed, accurate CRM documentation Execute a defined process for communication and follow-up Collaborate closely with sales managers and the showroom team Hit daily, weekly, and monthly performance goals This Role Is Phone-intensive Process-driven Results-focused Team-oriented Fast-paced and performance-based This Role Is NOT A management position A desk or deal-structuring role A closing position A "do your own thing" environment Success in this position comes from executing a proven process consistently and bringing professionalism and energy to every customer interaction. What We’re Looking For Strong communication skills across phone, text, and email Confident and comfortable handling high call volume Organized with excellent follow-up habits Coachable and open to accountability Positive, goal-driven attitude Ability to handle objections professionally Comfortable working in a structured environment CRM, automotive, call center, or customer engagement experience is a plus — but not required. We will train the right person who is motivated and ready to grow. Schedule & Requirements Full-time position Saturday rotation required (closed Sundays) Flexible availability Valid driver’s license High school diploma or equivalent Stable work history Pre-employment background check and drug screening required DeVoe Automotive is an Equal Opportunity Employer and Drug-Free Workplace committed to providing a professional and inclusive environment where every team member has the opportunity to succeed. #J-18808-Ljbffr DeVoe Subaru of Naples