Project Manager

Project Manager Location: Onsite Miramar, FL Employment Type: Full-time Key Responsibilities Program Coordination & Execution Support planning and execution of initiatives related to contact center and operational readiness. Track tasks, milestones, dependencies, and deliverables across multiple stakeholders. Maintain project plans, status reports, and action-item tracking. Ensure alignment across teams on timelines, responsibilities, and next steps. Stakeholder Communication Coordinate with business, operations, and technology teams to gather updates and resolve blockers. Facilitate recurring status meetings and follow-ups to drive progress. Identify and escal risks, issues, and delays with clear documentation and proposed actions. Operational Support Assist with initiatives involving call center processes, training readiness, communications, and operational workflows. Support readiness and change activities to ensure smooth execution and transition. Qualifications Required Project management experience supporting cross-functional initiatives. Strong organizational skills with the ability to manage multiple workstreams in parallel. Clear written and verbal communication skills. Ability to ramp up quickly and begin contributing with minimal onboarding. Availability to start within the next two weeks. Highly Preferred Experience with contact center or call center operations. Familiarity with training coordination, operational readiness, or customer support environments. Experience working with nearshore or distributed teams. #J-18808-Ljbffr