Administrative Assistant II

Salary : $54,100.80 Annually Location : Town Hall, 2121 Cross Timbers Rd, Flower Mound TX 75028, TX Job Type: Full Time Regular Job Number: 2026-85 Department: Police Services Division: Operating Services Opening Date: 08/31/2026 Description Under administrative direction, provides high-level, confidential, and specialized administrative support to the Police Chief and Command Staff. The Administrative Assistant II manages executive scheduling, internal communication workflows, personnel-related documentation, event and program coordination, and serves as the central administrative resource for the Police Department. This role requires strong judgment, discretion, initiative, and the ability to anticipate needs, resolve issues independently, and maintain efficient operations in a fast-paced, highly sensitive environment. Examples of Duties Prepares classified and confidential documents involving certain critical and sensitive situations. Assists the public with questions requiring knowledge of policies and procedures and various community and Town activities; confers with citizens on problems and assists and/or directs them for resolution. Manages the Police Chief's calendar, meetings, communications, requests, and scheduling priorities. Screens and prioritizes calls, emails, and correspondence; resolves issues independently and ensures timely follow-up. Prepares command-level correspondence, reports, agendas, presentations, and personnel-related documentation. Supports departmental personnel processes including payroll, hiring packets, promotions, incentive pay, file maintenance, and exit procedures. Coordinates Police Department events, including swearing-in ceremonies, awards, volunteer activities, and appreciation events. Assists in the administration of the department policies and procedures. Conducts research and surveys, consulting reference sources to obtain information needed. Compiles and analyses statistical data. Serves as the department's records liaison, maintaining confidential personnel and administrative files. Oversee building access regulations in compliance with CJIS regulations. Provides administrative support to Command Staff and serves as a resource and trainer for administrative staff. Interacts with citizens, vendors, external partners, elected officials, community organizations, and other agencies on behalf of the Chief. Performs other duties as assigned. Adheres to the personnel, safety, and department policies and procedures. Assists other coworkers as needed. Performs other duties as assigned. Minimum Qualifications A High School Diploma or General Equivalency Diploma (GED) is required. An Associate's Degree in Business Administration, Public Administration, or related field OR equivalent combination of education and specialized training is required. A minimum of four years of administrative work experience is required. Physical Abilities The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.* Must be able to see, hear, read, talk, and write. May be required to move various boxed documents weighing up to 52 pounds with the use of a dolly for assistance. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired Qualifications Desired Qualifications Law enforcement or criminal justice experience is preferred. Notary Public is preferred. Bilingual communication skills are preferred. Human Resource Department experience preferred. Knowledge/ Skills / Abilities Knowledge of command-level administrative practices, Police Department operations, and confidentiality requirements. Knowledge of document management, scheduling protocols, and records retention standards. Knowledge of Microsoft Office and the ability to learn law enforcement software systems and digital resources. Excellent written and verbal communication skills, including grammar, spelling, punctuation, and professional correspondence. Strong organizational skills with the ability to manage multiple tasks, prioritize work, and maintain accuracy in a fast-paced environment. Skill in preparing reports, correspondence, and other professional documentation. Proficiency with office software, data systems, and basic mathematical concepts used in administrative tasks. Ability to maintain strict confidentiality and exercise sound judgment in sensitive situations. Ability to anticipate needs, resolve issues independently, and support executive leadership effectively. Ability to understand and carry out oral and written directives and remain calm under pressure. Ability to interact professionally with diverse personalities, departments, and external partners while maintaining a friendly, professional demeanor. Important Notice: To ensure you receive all communications regarding your application, please add View email address on click.appcast.io to your safe sender list and regularly check your email (including your spam/junk folders). All important updates and requests will be sent from this address. For a detailed overview of our benefits package, please go to: 01 Are you at least 18 years of age? Yes No 02 Do you possess a High School Diploma or General Equivalency Diploma (GED)? Yes No 03 Do you have an Associate's Degree in Business Administration, Public Administration, or a related field OR an equivalent combination of education and specialized training? Yes No 04 Do you have a minimum of four (4) years of administrative work experience? Yes No 05 Do you have a valid state issued driver's license? Yes No 06 Do you have more than three (3) chargeable accidents within the last three (3) years, or any combination of chargeable accidents and moving violations which equal four (4) or more in the last three (3) years? Yes No 07 Do you have a Class A misdemeanor or greater level conviction under the Texas Penal Code or any comparable state or federal law, to include the Uniform Code of Military Justice? Yes No 08 Do you have a Class B misdemeanor conviction under the Texas Penal Code or any comparable state or federal law, to include the Uniform Code of Military Justice, within the past ten (10) years? Yes No 09 Have you been convicted of or placed on community supervision in any court of an offense involving family violence as defined under Chapter 71, Texas Family Code? Yes No 10 Are you currently on court ordered community supervision or probation for any criminal offense? Yes No 11 Do you have any criminal charges pending or are you under indictment for any criminal offense? Yes No 12 Have you used marijuana or any other illegal THC substance within the past two (2) years? Yes No 13 Have you used any illegal drug, other than marijuana or illegal THC substance, in the last five (5) years? Yes No 14 If you entered "yes" to illegal drug use within the last five (5) years, please list in the space provided the following: type of drug, date(s) used, and number of times used. 15 Have you ever illegally manufactured, sold, or trafficked any drug listed in any laws of the State of Texas? Yes No 16 Have you ever made any false statements under oath? Yes No Required Question Town of Flower Mound, TX