Talent Acquisition Operations Specialist

Talent Acquisition Operations Analyst

Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.

Position Overview

We're looking for a highly organized, tech-savvy, and solutions-driven Talent Acquisition Operations Analyst to elevate how our team operates. In this role, you'll be the engine behind our recruiting technology, recruiting vendor relationships, and operational initiatives. If you love optimizing systems, aligning stakeholders, improving processes, and ensuring a seamless experience for recruiters and candidates - this is your opportunity to make a big impact!

Key Responsibilities

• Be the central point of coordination for external recruiting agencies
• Review and update Master Service Agreements (MSAs) in partnership with Legal and Procurement
• Provide guidance and support to HR Partners on agency usage and compliance
• Ensure agency partners are aligned to policy, expectations and performance standards
• Support and optimize the technology that powers Talent Acquisition
• Build and maintain strong relationships with TA technology vendors across sourcing, pre-employment screening, and compliance platforms
• Evaluate current tools and identify new technologies
• Drive implementation and configuration of new TA tools and features
• Partner closely with Procurement on renewals, contracts and RFPs
• Lead quarterly business reviews and performance conversations with TA technology vendors
• Monitor system performance, data integrity, user adoption and stability
• Collaborate cross functionally with IT, Legal, HR Compliance, and Data Privacy
• Influence and evolve how our recruitment team operates
• Lead and support process improvement initiatives across the TA function
• Develop documentation, playbooks, guides and process maps
• Support global alignment projects to drive consistency and operational excellence
• Collaborate with TA leadership on strategic initiatives that enhance recruiter, hiring manager, and candidate experience
• Provide reporting support such as generating TA dashboards, tracking performance metrics and delivering insights

Required skills and qualifications

• Bachelor's degree or equivalent experience
• Minimum of three years experience in Talent Acquisition Operations, HR Operations, HRIS/TA Systems, or a related role
• Experience with applicant tracking systems (ATS), CRM platforms, sourcing tools, or pre-employment screening technology
• Excellent written and verbal communication skills
• Detail-oriented and highly organized, with the ability to manage multiple workstreams and competing priorities
• Proven ability to manage projects, implement new tools, and support process improvements
• Proficient in Microsoft suite mainly Word, Excel, PowerPoint, and Outlook

Preferred skills and qualifications

• Experience supporting global or multi-regional teams
• Familiarity with MSAs, SOWs, or procurement processes
• Background in Talent Acquisition vendor relationship management, including contract support, performance evaluation, and renewal cycles

Expected Base Salary Range: $80,000 - $100,000

The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors.