Virtual Receptionist

Job Description

Job Description

Join the POSH Team in Virginia Beach!

POSH is currently seeking motivated individuals to fill our Full-Time Virtual Receptionist roles as our Virginia Beach office. This is not your typical call center job; it is a high-impact position where your communication skills directly influence the success of diverse businesses across the country. As a Virtual Receptionist, you serve as the professional face and voice of our clients, managing their front-line interactions with enthusiasm and a commitment to excellence.

Our Virginia Beach headquarters thrives on a culture of compassion and mutual support. We believe that a collaborative environment is the key to exceeding client expectations. If you are a tech savvy professional who values teamwork and clear communication, we invite you to start your career journey with POSH.

Your Role:

In this essential position, you will handle a variety of administrative tasks centered around high level communication. Your primary focus involves providing professional phone support by greeting every caller with a pleasant demeanor and a helpful attitude. Beyond just taking calls, you will be responsible for scheduling appointments, executing follow up outreach, and meticulously entering data into our systems. Accuracy is vital, as you will ensure that every message detail is relayed with precision, giving our clients total confidence in your Virtual Receptionist services.

Qualifications for Success:

We are looking for candidates who bring a welcoming, upbeat tone to every conversation. Success in this role requires a strong command of the English language, including superior grammar and spelling, as well as the ability to navigate a Windows based computer environment with ease. Applicants should be able to type at least 40 words per minute and maintain a history of excellent attendance. While no prior experience is required as we provide training, we do require flexibility to work various shifts that include one weekend day each week to meet the needs of our growing client base.

Compensation and Benefits:

• Earn up to $21/hour with our perfect attendance incentive. ($19/hr base).
• Participate in our unique Employee Stock Ownership plan.
• Full Medical, Dental and vision coverage for all full time staff.
• Traditional 401K with company matching and free Life Insurance policy.
• Generous paid vacation time
• Access to legal assistance
• Fully paid training

POSH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.