Customer Manager (Natural Channel)

Overview A Customer Manager for the Natural Channel will manage our principals' businesses within assigned customer accounts, driving sales growth and market share. Responsibilities Achieve Sales Goals Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing and shelving at assigned customers at the lowest cost. Strategic Planning Develop a comprehensive Customer Business Plan that aligns with principal priorities and drives long‑term success. Client Engagement Personally call on decision‑makers at customers to present and sell business plans, programs and concepts that enhance results. Cost Management Achieve results at the lowest possible selling cost while maximizing revenue through brokerage, commissions, bonuses, contests, and more; oversee all manufacturers’ expenditures at customers. In‑Store Presence Ensure a competitively superior in‑store presence by coordinating with headquarters, supervisors and other customer operations personnel. Trade Marketing Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator and use data to sell concepts. Budget Adherence Operate within the designated budget for efficient use of resources. Proactive Communication Maintain open lines with key principals for alignment and collaboration. Retail Initiatives Collaborate with Retail Sales Managers on major retail initiatives, such as new product introductions, selling drives and contests. Market Knowledge Use knowledge of customers, market and principals to engage marketing, technology and administration resources to achieve objectives. Timely Information Sharing Provide timely information on selling priorities to Retail Sales Managers, supervisors and shared resources. Team Collaboration Share information and insights with team members to build capacity and drive collective success. Technology Utilization Use computer systems and technology to achieve objectives of the Customer Business Plan and continually develop skill levels for Acosta communication systems. Feedback and Improvement Provide feedback to the Team Leader and/or General Manager on ways to build capacity and improve operations. Special Projects Complete special projects as requested, contributing to overall team success. Qualifications Education Bachelor of Arts Degree or equivalent work experience. Experience Minimum six months of relevant experience in retail (CPG industry), marketing, space management and/or resets; sales administration or finance experience is preferred. Technical Skills Expertise in Microsoft Office (PowerPoint, Excel, Word, Outlook) and web‑based applications; excellent presentation and communication skills required. Project Management Ability to handle multiple projects simultaneously with strong organizational skills. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities receive reasonable accommodations. If reasonable accommodation is needed, contact View email address on click.appcast.io and include “Applicant Accommodation” in the subject line. Acosta Group utilizes E‑Verify for all candidates. By applying you agree to our privacy policy and terms and conditions of use. #J-18808-Ljbffr Acosta Sales & Marketing