Enterprise TSAM: Strategic Technical Support Lead
PTC Inc
PTC Inc in Boston is seeking a Technical Support Account Manager to manage strategic SaaS and On-Premise customer relationships. This role emphasizes customer satisfaction and operational excellence, ensuring customers receive full value from PTC’s support model. The ideal candidate will have a Bachelor's degree and 5+ years of experience in customer success or technical account management, along with a strong ability to analyze customer health metrics and manage escalations. The role offers a competitive salary and benefits. #J-18808-Ljbffr PTC Inc
Vacancy posted 1 day ago
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