Tax Operations Manager

Leading the Tax Payments team and overseeing the Tax Health Check program, the full-time remote Tax Operations Manager will manage payroll tax collections, ensure quality control, and drive process improvements to enhance customer compliance and experience. Key responsibilities Manage, coach, and develop team members while fostering a culture of accountability and continuous improvement Build and maintain quality control frameworks to ensure accurate and timely payroll tax collections and payments Drive process improvement initiatives for the Tax Health Check program to increase customer provisioning and compliance protection Required qualifications 7+ years of professional experience, including 4+ years in payroll tax 2+ years of people management or team leadership experience Demonstrated ability to build and execute standardized operational processes Experience designing or operating quality control programs in a tax or financial operations environment Proficient in Microsoft Excel