Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Strategic Customer Success Manager - Multi-Tier Accounts

Soraban

Soraban is seeking a Customer Success Manager to oversee a portfolio of SMB, Mid-Market, and Enterprise accounts. This role is pivotal in driving customer retention through proactive engagement and upsell opportunities. The ideal candidate will possess strong communication skills, technical aptitude, and a deep understanding of customer needs in the SaaS industry. You will own the onboarding process for Enterprise accounts and ensure high customer satisfaction across all segments. #J-18808-Ljbffr Soraban

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Strategic Customer Success Manager - Multi-Tier Accounts in Phoenix, AZ vacancy
  •  ...Customer Success Manager Location: Chandler, AZ (In-Office) About...  ...Soraban Soraban helps accounting firms work smarter by...  ...meet the needs of each tier. You will own the...  ...expansion, serving as a strategic partner to your book...  ...schedule across your multi‑tier book. SLA adherence... 
    Accounts
    Work at office

    Soraban

    Phoenix, AZ
    2 days ago
  • Overview The Strategic Customer Engagement Director is...  ...'s Customer Success organization, dedicated...  ...enterprise accounts. This role serves...  ...Develop and execute multi-year Joint Success...  ...Support, and Account Management to assess and...  ...strategic accounts tier Drive customer... 
    Accounts
    Local area

    Verint Systems, Inc.

    Phoenix, AZ
    2 days ago
  • $175k - $250k

     ...assurance and risk management. Driven by our...  ...empower our customers and their...  ...world’s most successful organizations,...  ...capability. You are accountable for driving...  ...portfolio of Tier-1 investor-owned...  ...accounts into multi-year platform...  ...and collaborate strategically with the... 
    Accounts
    Contract work
    Temporary work
    Work at office
    Flexible hours
    3 days per week

    DNV

    Phoenix, AZ
    3 days ago
  • $104k - $183k

    Job Title Sr. Customer Success Manager Location West and Central Regions Overview At Genesys, we help organizations create better customer...  ...success. Key Responsibilities Lead a portfolio of strategic accounts, serving as the primary point of contact and trusted advisor... 
    Accounts
    Work from home
    Flexible hours

    Genesys Cloud Services, Inc.

    Phoenix, AZ
    3 days ago
  • ## Sr. Customer Success Manager, Strategic AccountApplylocations: Texas, USA: Illinois, USA: Washington, USA: Colorado, USA: Arizona, USAtime type:...  ...**Key Responsibilities*** Lead a portfolio of strategic accounts, serving as the primary point of contact and trusted advisor... 
    Accounts
    Work from home
    Worldwide
    Flexible hours

    Genesys Cloud Services, Inc.

    Phoenix, AZ
    4 days ago
  •  ...problem. It is a change management problem. You will...  ...and Drive Strategic Impact Design and...  ...and risks Own the account plan and narrative...  ...business‑aligned success plans that drive maturity...  ...want to support customers, you want to help...  ...ownership of complex, multi‑stakeholder... 
    Accounts
    Work at office
    Remote work
    Shift work

    Informed K12

    Phoenix, AZ
    2 days ago
  • $110k

     ...Strategic Account Manager As a Strategic Account Manager, you will develop and implement strategy...  ...increasing sales and profits with strategic customers and call on Corporate accounts and...  ...on time, on budget, and achieve successful results ~ Extensive travel required... 
    Accounts
    Full time
    Flexible hours
    Night shift

    Graybar

    Phoenix, AZ
    3 days ago
  •  ...services companies hire, manage and grow their...  ...difference in our customer’s daily lives....  ...Manager of Customer Success, you will lead,...  ...a combination of strategic leadership, hands‑...  ...Scale level customer accounts, ensuring satisfaction...  ...journey. Build multi‑threaded... 
    Accounts
    Local area
    Remote work
    Flexible hours

    Arcoro Holdings Corp

    Phoenix, AZ
    3 days ago
  • Insight is seeking a Customer Success Manager to own a defined book of customers, driving revenue growth and maximizing value from...  ...relationships, coordinate with a BDR, and execute account plans to expand strategic engagements. The role requires a 5+ year track record... 
    Accounts
    Remote job

    Insight Technology

    Phoenix, AZ
    3 days ago
  • $75.5k - $158.3k

     ...Strategic Account Executive We're building a world of health...  ...pharmacy benefit manager clients. This role...  ...Relationships Own the multi-year account strategy...  ...require Measures of Success Success in the SAE...  ...Our teams reflect the customers, patients, members and... 
    Accounts
    Hourly pay
    Full time
    Remote work
    Night shift

    CVS Health

    Paradise Valley, AZ
    2 hours ago
  • $135.03k - $195.26k

     ...developing and executing strategic growth of new and...  ...and regional accounts. Builds executive-...  ..., and customer retention. The ideal...  ...and execute account management strategies that strengthen...  ...support customer success. What will you...  ...plans. Create multi-year growth strategies... 
    Accounts
    Hourly pay
    Local area
    Work from home

    Trane Technologies

    Phoenix, AZ
    3 days ago
  •  ...that transforms our customer's challenges into industry...  ...automate and secure multi-cloud and hybrid...  ...You will join a team managing the lifecycle of infrastructure...  ...And Responsibilities Strategic Account Executive is an...  ...how they can be more successful with our technology... 
    Accounts

    IBM

    Phoenix, AZ
    2 days ago
  • $90k - $100k

     ...Insurance Client Service Manager - Casualty Claims...  ...Required (Auto, GL or WC) - Multi-Client Are you looking...  ...that include empathy, accountability, collaboration, growth...  ...processes that impact customer satisfaction ensuring...  ...be contingent upon successful completion of a motor... 
    Accounts
    Flexible hours

    Sedgwick

    Phoenix, AZ
    4 days ago
  • $145k

     ...specialty care platform focused on managing high-cost chronic conditions...  ...You’ll Do As a Senior Customer Success Manager, you will own and lead a portfolio of strategic clients from post-sale...  ...contact for assigned strategic accounts post contract • Build trusted... 
    Accounts
    Contract work
    Remote work
    Work from home
    Flexible hours

    GrabJobs

    Phoenix, AZ
    4 days ago
  •  ...Customer Success Manager We are on the lookout for a Customer Success Manager to join our growing...  ...engagement, and long-term value through strategic consultation, data-driven insights,...  ...regular business reviews to analyze account performance, present actionable insights... 
    Accounts
    Temporary work
    Work at office
    3 days per week

    Moatable

    Phoenix, AZ
    20 hours ago
  • $70k - $75k

     ...Enterprise Customer Success Manager  MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening...  ...their business goals. Key Strategic & Retention Responsibilities... 
    Accounts
    Full time
    Local area
    Remote work
    Relocation
    Visa sponsorship
    Work visa
    Flexible hours

    GrabJobs

    Phoenix, AZ
    4 days ago
  •  ...Overview Strategic Account Manager - Cold Storage, Commercial Roofing Requisition...  ...to rooftop. Wherever our customers are, whatever their job, we...  ...logistics). Develop and execute multi-year account plans...  ...approved contractors to ensure successful project execution. Internal... 
    Accounts
    Full time
    For contractors
    Local area
    Remote work
    Flexible hours

    Amrize

    Phoenix, AZ
    3 days ago
  • Paychex is seeking an Account Manager to nurture and expand relationships with top-tier clients across our hybrid-remote territory. You will collaborate with internal...  ...to advocate for client deliverables and drive strategic outcomes that align with Paychex goals. The role... 
    Accounts
    Remote work

    Segment (Twilio)

    Phoenix, AZ
    2 days ago
  • $77.1k - $100.2k

     ...Education Sales Group, the Strategic Account Director serves as a senior, customer‑facing role with...  ...long‑term partnership success, customer value realization...  ...assigned territory. Develop multi‑year growth, retention,...  ...by proactively managing renewal timelines and upsell... 
    Accounts
    Remote job
    Contract work
    Live in
    Work at office
    Local area
    Shift work

    Cengage Group

    Phoenix, AZ
    3 days ago
  • Strategic Accounts Manager - Construction Grand Rapids, Michigan, United States COMPANY...  ...worked hand-in-hand with our customers to design innovative, high performance...  ...-based sales cycles, and multi-level customer relationships. The successful candidate will have a proven... 
    Accounts
    Work at office
    Remote work

    HexArmor

    Phoenix, AZ
    3 days ago
  •  ...enable merchants to reach customers through their own...  ...Commerce Platform Merchant Success Operations pod focuses...  ...The Customer Success Manager (CSM) is responsible...  ...outreach. Monitoring account health, identifying...  ...escalation calls, and strategic check‑ins. Partnering... 
    Accounts
    Work experience placement

    DoorDash

    Phoenix, AZ
    3 days ago
  • A leading technology solutions provider is seeking a Customer Success Manager in Phoenix, Arizona. This role requires a strategic advocate for clients, focusing on driving product adoption and ensuring customer satisfaction. The ideal candidate will possess strong customer... 

    Verint Systems, Inc.

    Phoenix, AZ
    3 days ago
  •  ...leader in AI CRM, seeks a Strategic Sales Director for Agentforce...  ...revenue by prospecting, managing complex, multi‑stakeholder deals, and expanding...  ...across strategic accounts. You will articulate the value...  ...functional teams, and guide customers to AI‑driven, autonomous workflows... 
    Accounts

    salesforce.com, inc.

    Phoenix, AZ
    3 days ago
  •  ...Client Account Executive - Mining & Metals...  ...and our shared success. As an employee...  ...with Tier 1 and Tier 2 Accounts...  ...opportunity creation to multi-solution...  ...Relationship Management tool updated and...  ...clients, with strategic planning of new...  ...Communicates effectively Customer focus Drives... 
    Accounts
    Work experience placement
    Flexible hours

    Black & Veatch

    Phoenix, AZ
    1 day ago
  • $58k - $60k

     ...Description: We are on the lookout for a Customer Success Account Manager to join our growing team! Who are...  ...online group setting Acts as a strategic business partner - Conducts formal...  ...grammar and verbiage ~ Ability to multi-task, creative thinker, problem... 
    Accounts
    Full time
    Temporary work
    Work at office
    3 days per week

    LOFTY INC.

    Phoenix, AZ
    15 hours ago
  • Genesys Cloud Services, Inc. is looking for a Sr. Customer Success Manager to oversee key accounts and ensure customer satisfaction. With a focus on collaboration and strategic management, you will work across teams to optimize customer engagement and drive adoption of... 
    Accounts

    Genesys Cloud Services, Inc.

    Phoenix, AZ
    3 days ago
  •  ...is seeking a Director of Sales to drive strategic growth and build relationships throughout...  .... This role involves developing and managing a strong pipeline of qualified opportunities...  ...and shaping win strategies to secure multi-year contracts. The ideal candidate will... 
    Accounts

    Turner-Mining-Group-LLC

    Phoenix, AZ
    3 days ago
  •  ...is seeking a Director of Sales to drive strategic growth in the mining industry. This role...  ...relationships with key decision-makers and managing a robust pipeline of qualified...  ...skilled in developing strategies for securing multi-year contracts and leading the sales process... 
    Accounts

    Turner Mining Group

    Phoenix, AZ
    2 days ago
  • $316k - $395k

     ...powered data security and management. Aided by an extensive...  ...to own and grow a strategic territory. This is not...  ...acquisition, expanding major accounts, and competing to win...  ...growth and strategic success by engaging senior...  ...efficiency to customer outcomes. You’ll partner... 
    Accounts
    Hourly pay
    Full time
    Work at office
    2 days per week
    3 days per week

    Cohesity

    Phoenix, AZ
    3 days ago
  • Verint Systems, Inc. is seeking an Account Executive to manage relationships with key accounts in the Public Sector. This role involves strategic planning and execution to achieve revenue...  ...and communication skills. The successful applicant will also be responsible for... 
    Accounts

    Verint Systems, Inc.

    Phoenix, AZ
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Strategic Customer Success Manager - Multi-Tier Accounts. Be the first to apply!