Shift Lead

Pay: $16–$18 per hour (DOE) Are you a natural leader who thrives in a fast‑paced environment and loves working with people? We’re looking for a motivated Shift Lead to help guide our team, deliver exceptional guest experiences, and ensure every shift runs smoothly. As a Shift Lead, you’ll play a key hands‑on role in daily operations—supervising, supporting, and training team members while upholding our high standards for food quality, safety, and service. This position is perfect for someone who enjoys leading by example, staying organized, and keeping energy high during busy shifts. What You’ll Do Lead and organize daily shift operations Create and manage shift schedules Assign duties based on team members’ roles and strengths Train and coach new and existing FOH/BOH team members Ensure all food is prepared, cooked, and served according to recipes and quality standards Maintain food safety, cleanliness, and health compliance (HAACP, Steritech) Open and close the restaurant as needed Balance cash drawers and prepare deposits Handle guest concerns with professionalism and positivity Support catering operations (delivery schedules, event details, team communication, accuracy) Monitor guest experience standards (Greet, Verify, Thank, WOW moments, alerts) Oversee facilities duties and cleanliness, including equipment tracking and follow-up Support orientation and ongoing team development Step in wherever needed to keep operations running smoothly What We’re Looking For Strong organizational and leadership skills Ability to multitask and stay calm in a fast‑paced environment A team‑first attitude with excellent communication skills Commitment to food safety, quality, and outstanding guest service Reliability and flexibility with scheduling Education & Certification Food Handler permit. ServSafe Certification Valid Driver’s License. Experience Required Proven experience as a supervisor, preferably in a fast‑paced kitchen environment. Strong knowledge of food preparation techniques and safety standards. li> Ability to follow recipes and instructions accurately. Excellent time management skills and the ability to multitask in a busy kitchen. Strong communication skills and a team‑oriented attitude. Minimum of 1 year of experience in a similar role. Skills & Abilities Ability to stand for long periods and lift heavy items (up to 50 lbs). Physical Demands and Requirements Finger dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing: have adequate hearing to respond to alarms, signals, and other sounds. Vision: good eyesight, sharp near vision for reading menus, orders, tickets, and small print; peripheral vision to monitor surroundings. Physical strength: ability to stand for long periods, lift up to 50 lbs, maneuver equipment, packages, tools. Coordination: hand‑eye coordination for handling food and equipment; motor coordination for balancing tasks in tight spaces. Stamina: long hours of standing work requiring physical endurance. Mobility: ability to stand, walk for extended periods, frequent bending, stooping, reaching. Working conditions: hot, fast‑paced kitchen environment; driving and loading/unloading merchandise. Reasoning ability: deal with a variety of variables, interpret instructions. Mathematics ability: basic math skills. Language ability: read a variety of written materials; prepare memos and reports with proper punctuation, spelling, grammar; communicate clearly. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made that poses serious health or safety risks to the employee or others or imposes undue hardships on the organization. The organization maintains its status as an at‑will employer. Employees can be terminated for any reason not prohibited by law. If you’re ready to take the next step in your leadership journey and make a real impact each shift, we’d love to meet you! #J-18808-Ljbffr