Office Support Assistant 2

Office Support Assistant 2

Department of Health and Human Services

Hourly Pay Range: $15.02 - $22.51

Job Summary: Under general supervision, the Office Support Assistant 2 provides office support to the Aging and Disability Resource Center to ensure efficient office operation of the department. This position is responsible for front desk coverage, maintaining copier and equipment areas, fax distribution, and other duties as assigned.

Job Duties:

• Provide in-person customer service at front desk to address the needs of current and prospective clients.
• Process WisGO and other transactions as needed.
• Organize and restock mailroom, front desk, and lobby areas
• Sort and distribute all incoming faxes and mail
• Monitor inbox and maintain database to complete Preadmission Screen & Resident Review (PASRR) process.
• Monitor inbox and maintain database to complete Critical Incidents process.
• Create pre-formatted monthly newsletter for Office for People with Disabilities

Minimum Requirements:

• Current resident of the state of Wisconsin
• Possession of a high school diploma or G.E.D. equivalent
• At least one (1) year of experience working in an office is required.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets is required.
• Intermediate knowledge of fax machines, scanners, and printers.
• Previous experience working with the aging and disability community a plus.

Additional Knowledge and Skills: Knowledge of office practices, principles, methods, and procedures; knowledge of spelling, grammar, and punctuation; knowledge of the use of a personal computer; written and oral communication skills; organizational skills; proficiency in word processing and data entry; ability to follow oral and written instructions; ability to maintain records, files, and store items systematically; ability to lift, carry, push, and pull up to 25lbs as needed.

Note: This original application is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

Applicants must possess minimum qualifications at time of filing application.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact View phone number on click.appcast.io.

Milwaukee County Department of Human Resources