Development Operations Manager

Position OverviewCity Year Seattle / King County (CYSKC) seeks a dynamic, thoughtful, and collaborative Development Operations Manager who is committed to education equity. Reporting to the Senior Director, Major Gifts, this person will 1) maintain and enhance systems that support strong and community-centered fundraising practices, 2) provide process and operational support for fundraising events and 3) lead the execution of marketing and communications efforts that attract funding and build awareness and appreciation for City Year’s mission.Job DescriptionMinimum QualificationsBA/BS degree or equivalent experienceAuthorized documentation to work in the United States of AmericaCriminal background history clearance to work with school-age children, depending on the positionResponsibilitiesThe Development Operations Manager will perform the following roles and responsibilities:Event Planning & ExecutionCoordinate with external vendors and event partners on planning and execution, including COIs and permitsManage vendor contracts, invoices, and paymentsLead event logistics and serve as primary point of contact for all stakeholdersOversee full planning and day-of execution for events such as Ripples of HopeDevelop and manage run of show for all eventsPrepare, train, and support speakers in advance of eventsDevelop and execute event promotion strategies across email, social media, and other channelsOversee creation and production of printed and digital event materialsBuild, manage, and maintain event pages on platforms such as Classy before, during, and after eventsProduce digital event programs and materialsRecruit, train, and coordinate AmeriCorps members and event volunteersSet expectations and provide pre-event training for participants and volunteersCommunicationsManage donor communications through MarketoDevelop and distribute monthly development newsletterMaintain regular communication with donors and stakeholdersManage City Year Seattle/King County social media accounts with bi-weekly posting scheduleCollaborate with Development and Impact teams on donor-focused content and campaignsDevelop, design, and maintain City Year Seattle/King County materials, including informational documents and flyers that effectively communicate key messaging and align with branding standardsOperationsProcess all gifts, including checks within one week of receiptPrepare and send donor acknowledgment letters and new donor welcome packetsManage P-Card transactions and reconciliationProcess and track all development-related invoicesMaintain accurate donor records in Salesforce, including campaign and list assignmentsCivic EngagementCoordinate civic engagement initiatives in partnership with the Development teamDevelop and manage run of show for engagement eventsServe as liaison with donors and partner organizations hosting projectsOrder, organize, and transport service supplies for eventsPreferred QualificationsExcellent analytical skills along with strong problem-solving abilityStrong attention to detail and commitment to people, process and efficiencyStrong verbal and written communication skills, including content creation. Experience with graphic design and collateral creation a plusPhysical requirementsAbility to sit for extended periods and occasionally stand or walkManual dexterity for typing, writing, and handling office equipmentVisual acuity to read screens and printed materialsHearing ability to participate in conversations and respond to phone callsOccasional lifting of items up to 10–20 lbs (e.g., event materials)Working ConditionsIn Person/hybrid role with office in GeorgetownOperates in a professional office environment using standard office equipmentRequires regular local travel to partner sites, schools, events, or meetingsTypical schedule: Monday–Friday, 9 am – 5 pm with occasional evening or weekend commitmentsRequires a valid driver’s license for travel as part of job duties.Must have reliable internet access for hybrid workNoise level generally moderateBenefitsFull-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.Employment at City Year is at-will.City Year does not sponsor work authorization visas. #J-18808-Ljbffr City Year