Receptionist

Job Description

Job Description

Thrive Rehab of Pearland redefines transitional care as the first facility of it’s kind. We combine a progressive model of healthcare with an atmosphere of hospitality and the amenities of a fine luxury resort, designed for guests who require short-term medical therapy or treatment after a hospital stay.  As a company local to Houston, we are seeking a candidate will a helpful attitude and friendly demeanor. 

Qualifications:

·         High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

·         Basic First Aid and CPR certification where required.

·         Must successfully complete all Thrive specified training programs.

·         Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

·         Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

·         Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.

·         Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Responsibilities:

·         Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.

·         Retrieves messages from voice mail and forwards to appropriate personnel.

·         Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

·         Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.

·         Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

·         Maintains current list of residents who are hospitalized.

·         Updates appointment calendars, including transportation and beauty calendars, as directed.

·         Receives, sorts, and routes mail, and maintains and routes publications.

·         Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).

·         Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

·         Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

·         Performs other clerical duties as needed, such as filing, photocopying, and collating.

·         Orders, receives, and maintains office supplies.

·         May perform other duties as assigned.

Salary Range : The wage range for this position is $13.00/hr - $15.00/hr, dependent on prior work history and experience