Medical Interpreter

The Position

CONTINUOUS The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Bargaining Unit: Local 856 - Health Services Unit The Contra Costa County Health Services Department is recruiting to fill several permanent full-time Medical Interpreter vacancies in the Health Care Interpreter Network (HCIN), located in Martinez, California. Currently, the Department is seeking bi-lingual candidates to fill Lao, Mien, Spanish and ASL Medical Interpreter vacancies. Under general direction, incumbents provide medical interpretation, in target languages or American Sign Language, for patients and their family members either face-to-face, or by telephone or video during encounters with medical providers and/or other medical support personnel. Medical interpretation services are provided for clients and patients of Contra Costa Health Services including Contra Costa Regional Medical Center and its Health Centers, the Appointment Unit, and Financial Counseling as well as for clients and patients of various other hospitals and medical centers and clinics on the HCIN network, and on other related national networks. Future vacancies for different languages may become available, bi-lingual candidates fluent in other language(s) are encouraged to apply. To read the complete job description, please visit the website The eligible list established from this recruitment may remain in effect for six (6) months.

Typical Tasks

• Orally Interprets information related to medical procedures, diagnostic information, and medical education and instructions between patients, clients, medical providers, clinical staff in target language and in English
• Clarifies meaning and verifies patient's understanding of conveyed medical information
• Provides education, support, and clarification to medical providers and clinical staff on culturally specific values and practices as they relate to the health care encounter
• Verify the accuracy of medical and technical terms and terminology
• Maintain confidentiality of patient/client information according to established Departmental guidelines
• Participate in training and continuing education to facilitate professional development.
• Assist others in the use of the HCIN system
• Provide and promote excellent customer service for all internal and external customers

Minimum Qualifications

Experience: Six (6) months of full time, or its equivalent, professional experience working as a Medical Interpreter. Education: Completion of an approved Medical Interpreter training program. Note: Incumbents will be required to pass the Language Line Interpreter Skills Test and complete 40 hours of Health Care Interpreter Network (HCIN) approved medical interpreter training within nine months of appointment. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED AND YOU MUST ATTACH COPIES OF CERTIFICATIONS TO YOUR APPLICATION.

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate's relevant education, training, and/or experience as it relates to the Family Nurse Practitioner classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at View email address on click.appcast.io . For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at View phone number on click.appcast.io. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.