HR & Office Administrator

About the RoleWe're hiring an HR and Office Administrator to own the operational backbone of our employee lifecycle and compliance work: onboarding, benefits administration, payroll deductions, state registrations, licensing, and insurance support. This is a high-trust role where small mistakes have real consequences. The right person treats a missed deadline or a mistyped deduction as unacceptable and builds systems so nothing falls through the cracks.This is not a stepping-stone generalist role with vague responsibilities. The work is concrete, recurring, and detail-heavy. If you find genuine satisfaction in a clean checklist, a reconciled record, and a filing submitted three days early, you'll thrive here.What You'll DoEmployee OnboardingSend onboarding paperwork and Workforce invites to new hires; create employee profiles in QuickBooksCollect and upload completed onboarding documents to employee folders; complete I-9 verification in QuickBooksCoordinate travel and hotel bookings for out-of-state new hiresRegister new hires with the appropriate state agenciesBenefits & Payroll SupportAdd new employees to Employee Navigator and manage enrollment changesFacilitate annual open enrollment from start to finishUpdate employee healthcare deductions in QuickBooks once coverage beginsComplete forms related to annual healthcare reporting and open enrollmentProcess child support orders and workers' compensation requirementsPerformance ReviewsRun the annual performance review cycle: prepare forms for Regional Managers, distribute to employees, track completion and compensation adjustmentsRegulatory & LicensingManage registrations when we enter new markets, including state tax account setupResearch, apply for, and maintain required trade licenses across our marketsTrack renewal deadlines and submit renewals on time, every timeInsuranceSupport the annual insurance auditManage and provide insurance documentation as requested by hiring managers and customersGeneral AdministrationTrack employee Google reviews, vendor referrals, and associated paymentsTake on additional administrative projects as assignedWhat We're Looking For3+ years in HR administration, office management, bookkeeping, or a similar operations roleAttention to detail is a core requirement.Experience with QuickBooks (payroll and employee records) preferredFamiliarity with benefits administration platformsComfort navigating government agencies, tax registrations, and licensing requirements, or the resourcefulness to figure them outStrong organizational systems: you track deadlines proactively, you don't wait to be remindedDiscretion with confidential employee and company informationClear, professional written communication