Bilingual Customer Service Representative I
CTR
Job Description CTR Group is seeking Bilingual (Spanish/English) Customer Service Representatives to work remotely for our client, the Government disaster relief agency, FEMA. Must be eligible to obtain a public trust DoD clearance. Candidates should be located in CO, FL, MO, TX, and KS This is a great career opportunity to be worked remotely, from a home office! SUMMARY: We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and communities affected by natural disasters. As a Remote Customer Service Representative, you will answer inbound calls, provide information, assist callers with questions, document interactions, and help connect people with available resources. Qualifications
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and data entry skills
- Previous call center experience preferred
- Bilingual English/Spanish candidates encouraged to apply
- U.S. Citizenship required
- Must be eligible to obtain a Federal Public Trust clearance
- Must pass a federal background investigation, including a credit check
- Reliable high-speed internet and dedicated workspace required
Vacancy posted 4 days ago
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