Software Product Manager, AI

Role Description

We are seeking a Software Product Manager, AI to lead the definition, development, and delivery of AI-powered features across our myQ ecosystem. In this role, you will work at the intersection of software and engineering to create intelligent experiences that enhance safety, security, and convenience for our customers.

• Own the AI product roadmap: Define vision, strategy, and prioritized initiatives for AI-driven features, ensuring alignment with company objectives
• Identify customer needs & value: Leverage user research, analytics, and competitive benchmarking to shape AI use cases that deliver meaningful value that will drive additional subscription revenue for our businesses
• Measure impact: Establish success metrics, monitor feature adoption, and iterate to improve accuracy, performance, and customer satisfaction
• Bridge product and engineering: Partner closely with product, data science, and engineering teams to translate business goals into technical requirements and product deliverables
• Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices
• Evaluate technology tradeoffs: Collaborate with engineering on build vs. buy decisions, model selection, and infrastructure needs for scalable AI deployment
• Cross-functional leadership: Work with design, operations, security, legal, and business stakeholders to ensure AI features are reliable, trustworthy, and aligned with brand standards

Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Business, Marketing or a related field
• 5+ years of product management experience in software, with 2+ years focused on AI/ML products
• Strong understanding of GenAI, machine learning concepts, data pipelines, and cloud infrastructure
• Experience with agile methodologies, product backlog management, and user-centric product design
• 5+ years in Product Management, Engineering, or in a Product Owner role
• Ability to work in Matrix and Agile software development environment
• Understand and have experience with Agile Scrum methodologies or other commonly used tools
• Ability to travel up to 25% - domestically and internationally

Preferred Qualifications

• MBA or advanced technical degree a plus
• Prior experience working with hardware and software offerings
• Experience managing product portfolio with multiple categories
• Proven track record of defining and launching software products in fast-paced environments
• Excellent communication and stakeholder management skills; ability to bridge technical and business perspectives
• Passion for innovation and delivering customer value through emerging technologies
• Comfortable interacting with highly technical development teams

Requirements

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect Chamberlain Group’s reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

Benefits

• The pay range for this position is $159,490.00 - $267,742.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.
• In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).
• This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.