Scheduler
SYNERGY HomeCare
Job Description
Job Description
HomeCare Scheduler (Full-Time)
Work Location: Fredericksburg, VA (M-F 9AM-5:30-PM)
Job Summary:
As a HomeCare Scheduler with SYNERGY HomeCare, you will have the opportunity to make a meaningful difference in the lives of our clients by providing exceptional care and support. We are seeking a highly organized and detail-oriented individual to join our team in Fredericksburg, VA. If you are passionate about delivering personalized care and have a strong commitment to client satisfaction, we encourage you to apply for this exciting full-time opportunity.
About the Role:
As a HomeCare Scheduler/Office Assistant , you will be responsible for scheduling and coordinating caregiver assignments for clients. You will communicate with clients and caregivers regarding schedule changes, confirmations, and updates, while maintaining accurate and up-to-date records of caregiver availability and client appointments. You will also resolve scheduling conflicts, track and report on scheduling metrics, and support the onboarding of new caregivers.
Key Responsibilities:
Schedule and coordinate caregiver assignments for clients
Communicate with clients and caregivers regarding schedule changes, confirmations, and updates
Maintain accurate and up-to-date records of caregiver availability and client appointments
Resolve scheduling conflicts and ensure coverage for all client needs
Collaborate with the care management team to optimize scheduling and service delivery
Track and report on scheduling metrics, including missed visits and staffing gaps
Support onboarding of new caregivers by scheduling training and orientation sessions
Qualifications:
Previous 1 year experience in scheduling, healthcare administration, or homecare coordination
Preferably with experience using AxisCare
High school diploma or equivalent; associate degree preferred
Excellent organizational, multitasking, and time-management skills
Strong written and verbal communication skills
Proficiency with scheduling software, Microsoft Office Suite, or other related tools
Ability to work flexible hours, including occasional evenings or weekends as needed
Knowledge of homecare industry standards and HIPAA compliance preferred
What We Offer:
Bi-Weekly Pay through direct depositr
Performance-based raises twice a yea
Flexible schedules and ability for on-call caregivers to choose their work hours
401(k) & insurance benefits for eligible full-time employees
Time-and-a-half pay for overtime and holidays
Employee recognition programs
Hiring Process:
Submit your application
Initial virtual interview
Final in-person interview at Fredericksburg Office
Job offer
Complete your pre-employment requirements
Day 1 with us!
Join Our Outstanding Team:
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
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