Administrative Assistant

Job Description

Job Description

Administrative Assistant

Career Based Solutions – Fredericksburg, VA
Full-Time | Monday–Friday

About Career Based Solutions

Career Based Solutions is a growing ABA therapy provider serving children and families in Fredericksburg and surrounding areas. We are looking for a dependable, organized, and friendly Administrative Assistant to support the daily operations of our clinic.

This position is often the first point of contact for our families, staff, and visitors. We are looking for someone who is professional, welcoming, comfortable working in a fast-paced environment, and able to stay organized while managing multiple responsibilities.

Responsibilities

The Administrative Assistant will work closely with the Clinic Manager and leadership team. Responsibilities include:

• Greet families, staff, and visitors as they enter the clinic

• Answer and direct incoming phone calls

• Respond to general inquiries and route messages to the appropriate team member

• Assist with scheduling and communicate schedule-related information

• Enter and update client and staff information across company systems

• Maintain accurate electronic records and documentation

• Assist with collecting and uploading required client and employee documents

• Help ensure administrative tasks are completed accurately and on time

• Monitor the front desk and maintain a professional, organized reception area

• Assist the Clinic Manager with day-to-day administrative responsibilities

• Communicate professionally with families, clinical staff, technicians, and management

• Maintain confidentiality and follow HIPAA requirements

• Assist with other operational and administrative duties as assigned

Additional Clinical Support

Because Career Based Solutions is an ABA therapy provider, there may be opportunities or occasions when this employee is asked to assist with direct client services when appropriate.

Candidates who are willing to receive training and occasionally provide coverage as a Behavior Technician are strongly encouraged to apply. Any direct client services would only be provided after completion of required training and competency requirements.

Qualifications

• Strong communication and customer-service skills

• Dependable and punctual

• Organized with strong attention to detail

• Comfortable using computers and learning multiple software systems

• Able to multitask and prioritize responsibilities

• Professional and welcoming when interacting with families

• Able to handle confidential information appropriately

• Willingness to learn and take on new responsibilities

• Experience in healthcare, behavioral health, ABA, medical offices, or administrative work is preferred but not required

Schedule

Monday–Friday, Full-Time

This is primarily an in-person position at our Fredericksburg clinic .

What We're Looking For

We are looking for someone who wants to become an important part of the day-to-day operation of our clinic—not simply answer phones. The right person will be proactive, dependable, willing to learn, and comfortable stepping in where needed to help the clinic operate smoothly.

As Career Based Solutions continues to grow, there may be opportunities for additional responsibilities and professional growth.

Your path • Your potential • Our solution.