Administrative Assistant

Community Group, Inc, an Associa company, is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area.

• Work hours: 8:30am - 5:30pm.
• Meet and greet homeowners, visitors, guest, members of the Board of Directors, maintenance contractors and vendors.
• Manage Phones, daily emails, mass emails, and all correspondence.
• Research and respond to inquires.
• Conduct resale and compliance inspections.
• Schedule and coordinate maintenance contractors and vendors onsite.
• Create and mail out HOA Violation notices.
• Assist in preparing hearing letters.
• Assist homeowners in completing and submitting architectural review applications.
• Assist in reviewing and approving invoices.
• Issue and activate pool and club house passes.
• Schedule and send out board meeting reminders.
• Assemble documents for board packets.
• Other duties as directed.

• 2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.
• Excellent communication skills (written and spoken) and conflict resolution techniques.
• Service driven, Customer focused, and Team oriented.
• Proficient in MS Office Products (Word, Excel, and Outlook).
• Ability to manage multiple projects, prioritize and re-prioritize tasks.
• Proactive, takes initiated, and attention to detail.