Collections Specialist

Job Description The Collections Specialist will work closely with customers and internal partners to ensure timely collection of outstanding balances, resolve invoice disputes, and support a high-volume accounts receivable portfolio. This role plays a key part in reducing aged receivables, managing credit holds, and supporting a well-structured AR and collections function within a large, global organization undergoing active growth and acquisitions. Responsibilities + Interact directly with customers to collect outstanding balances and ensure timely payment of invoices. + Review and manage customer orders placed on credit hold, working to resolve issues so orders can be released promptly. + Work with customers to investigate and resolve disputed invoices, ensuring accurate billing and customer satisfaction. + Fulfill customer documentation requests related to invoices, statements, and payment support materials. + Collaborate closely with internal business teams, including AR, Credit, Cash Applications, and Customer Service, to address customer delinquency issues and payment delays. + Use collections management software to track, manage, and document collection activities and customer communications. Essential Skills + 2-3+ years of business-to-business (B2B) collections or accounts receivable experience. + Hands-on experience in collections, accounts receivable, and credit-related activities. + Ability to review and interpret aging reports and prioritize work based on past-due status, especially 90+ day balances. + Comfort and willingness to make frequent outbound phone calls to customers, not relying solely on email communication. + Experience working with collections management software (experience with GetPaid is a strong plus). Additional Skills & Qualifications + Experience using GetPaid or similar collections management platforms. + Exposure to multiple ERP systems, with specific experience on M3 considered an advantage. + Prior experience in a large, structured AR, Credit, or Collections team environment. + Experience in working within a company involved in mergers and acquisitions, offering exposure to evolving processes and structures. Job Type & Location This is a Contract position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this position is $28.84 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Brooklyn Park,MN. Application Deadline This position is anticipated to close on Jul 30, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io (%View email address on click.appcast.io) for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.