Event Captain

At O+O Hospitality, we take pride in delivering unparalleled hospitality experiences in our versatile private events venue and dining rooms. Our team is dedicated to providing top-tier service, seamless event execution, and memorable moments for our guests. We are currently seeking Event Captains to join our team. This is a part-time position with the potential for full-time hours , ideal for hospitality professionals with strong leadership skills, attention to detail, and a passion for event execution. If you thrive in a fast-paced, service-oriented environment and enjoy leading a team to create flawless events, we’d love to hear from you! What You’ll Do: Oversee the day-of execution for full-service catered events, ensuring smooth operation and guest satisfaction. Collaborate with the Event Sales and Culinary teams to prepare for events, following all instructions, including menus, set-up lists, BEOs, contracts, and room diagrams . Act as the primary point of contact for clients, vendors, and venue staff on event days. Lead pre-shift meetings with event staff to ensure clear communication of event details and service expectations. Supervise service staff, including servers, bartenders, and support staff , ensuring professionalism and adherence to hospitality standards. Manage the timing of services, speeches, meals, and entertainment to maintain a seamless event flow. Proactively handle last-minute adjustments , troubleshoot issues, and ensure client satisfaction. Conduct post-event wrap-ups , including staff debriefs, service reports, and sidework assignments. Ensure venue cleanliness, organization, and proper closure of events. Maintain adherence to safety, sanitation, and security protocols . What You’ll Bring: Proven experience in staff management within a hospitality, catering, or events setting. Experience with venue-based or off-premises catering is a plus. Strong understanding of event setups, catering procedures, and guest service expectations . Knowledge of food, beverage, and event logistics (including wine, beer, and spirits). Ability to lead and motivate a team while maintaining a professional and service-driven atmosphere. Strong problem-solving skills and ability to adapt to changing circumstances in real time . Excellent communication and organizational skills to manage multiple moving parts during an event. Technical skills: Microsoft Office, Toast POS, Tripleseat, and Canva preferred. Bachelor’s degree or equivalent experience preferred. Certifications (Preferred but not required): SMART Certification Food Safety & Sanitation Certification Why You’ll Love It Here: Competitive Pay – Hourly rate starting at $25, based on experience. Flexible Scheduling – Evenings and weekends required, with potential for full-time hours. Career Growth – Opportunities for advancement in a growing hospitality group. Team-Oriented Culture – Work alongside hospitality professionals who are passionate about what they do. Exclusive Discounts – Enjoy perks at all O+O Hospitality Group locations. Requires prolonged standing, bending, lifting, and maneuvering throughout event venues . Must be able to work in fast-paced, high-energy settings with varying temperatures and stress levels. Heavy customer interaction and problem-solving required. Availability on nights and weekends is essential. Ready to Join Us? If you are passionate about event service and hospitality and want to be part of a supportive, professional team , we’d love to meet you! Questions? Julia in Human Resources. We are an equal opportunity employer and value diversity in our workplace. #J-18808-Ljbffr