Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at John Whitbord - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Agoura Hills, CA 91301

At John Whitbord - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

About our Agency:
I opened my agency in 1979 and began my career as a State Farm agent straight out of college. I attended USC, and over the years I’ve built a small, close-knit team of three centered around strong relationships, reliability, and excellent customer service. Our agency has always been family-oriented, and that mindset carries into how we treat both our team and our customers.

For our team, we offer a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Team members receive two weeks of paid vacation along with paid holidays, allowing time to recharge while maintaining consistency and stability at work.

Our office culture is positive, energetic, and supportive. We believe in doing the job well while also enjoying the process along the way. We’re looking for dependable team members with strong customer service skills who bring good energy, take pride in their work, and want to be part of a team that values balance, longevity, and mutual respect.