Advanced Medical Support Assistant

The Advanced Medical Support Assistant (AMSA) serves as a Medical Support for Community Care Services and has the ability to fully perform the duties/functions related to all aspects of the full performance Advanced Medical Support Assistant, GS-0679-06 position in North Charleston under the Community Care Service Line. Duties Scheduling, canceling, re-scheduling patient's appointments and/or consults Entering no-show information- Preparing for clinic visits Ensuring encounter forms are completed Monitoring both inpatient and outpatient appointments for areas of responsibility Verifying and updating demographics and insurance information Processing of all emergency and non-emergency transfers to other VA facilities or private hospitals Performing basic eligibility, co-pays and preauthorization requirements for specific coverage Routinely communicates with physicians, case managers and other allied health professional staff using sound interpersonal skills Work Schedule: 0730-1600pm Telework: No Virtual: This is not a virtual position. Functional Statement #: 57698F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized #J-18808-Ljbffr U.S. Department of Veterans Affairs