Strategic Channel Account Manager

Job Description

Job Description

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Chicago-based Strategic Channel Account Manager who will be responsible for developing and growing deep, revenue-generating relationships with our most important strategic partners, such as SHI and Guidepoint. Rather than just focusing on recruiting new resellers, this role is about investing in a select set of high-impact partners — driving joint go-to-market execution, enabling their sales teams, building executive alignment, and expanding DNSFilter's footprint through their customer base. Since the DNSFilter Reseller Program went live in January 2024, we have established a foundation of partners, and the next phase requires a dedicated, persistent focus on maturing these strategic relationships and documenting measurable progress against joint business plans. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Demonstrate a deep understanding of the channel sales process to build out a new pipeline via channel-sourced opportunities, creating incentive programs, and collaboratively communicating with DNSFilter's sales team
• Thrive in an independent work environment; however, for this individual to succeed, they must be capable of working within a dynamic and highly distributed team environment that is entirely remote
• Deliver consistent sales training and coordinate technical training across Resellers and Distributors of DNSFilter
• Participate in channel marketing planning, budget management, and knowledge of partners' marketing and enablement programs
• Leverage prior experience creating campaigns, promotions, and field events to drive channel-sourced pipeline
• Attend channel partner locations and support partner and industry conferences in the United States and Canada
• Work with the Sales organization to do account mapping with key channel partners
• Work heavily virtually and in-person with our partners in Chicago

To qualify for this role, you have: 

• 5+ years of SaaS Channel Account Manager experience pertaining to Reseller and Distributor accounts. 
• Hands-on SaaS org experience with an understanding of IT-related / Network infrastructure business, and experience developing and proposing appropriate solutions.
• Ability to travel 50% of the time or more within Chicago, the United States, and Canada for industry conferences/events/channel partner locations, with an updated passport and no travel restrictions.
• Existing warm relationships at SHI and Guidepoint.
• Working knowledge of the cybersecurity industry and strong SDLC and IT infrastructure knowledge
• Previous successful experience working collaboratively within a remote-first SaaS organization.
• Successful track record in meeting and exceeding monthly, quarterly, and annual quotas, and increasing opportunity generation (deal registrations) with channel partners working alongside a direct sales team.
• Strong appetite to make outbound phone calls and travel to create rapport with channel partners and build mindshare for the partner program.  
• Prior successful working relationships and demonstrated ability to launch new vendors with channel partners within the competing landscape.
• Must be eligible to work without sponsorship now and in the future.

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• All-hands in-person annual gatherings! Next time we are spending a week together in the Bahamas!!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

U.S. hiring salary range

$120,000—$130,000 USD