General Office Clerk

Job Description

Job Description

Large established Finance company located in Harrisburg, PA is seeking an entry level Payment Processor. Hours M-F 8am to 5pm, Pay starts at $17, Once perm, company offers pay increases and excellent benefits.

Position Overview

Seeking a reliable, detail-oriented candidate to support payment processing, mail handling, and clerical operations within a fast-paced Client Success team. This role requires strong accuracy, organization, and the ability to meet daily deadlines.

Core Responsibilities

Mail & Intake Processing

• Retrieve, sort, and open daily mail
• Operate mail equipment (Opex)
• Track daily mail volume in Excel

Payment Processing & Reconciliation

• Post payments into system (Fusion)
• Balance daily banking reports
• Prepare deposits and endorse checks
• Scan and reconcile payments (CheqScan)
• Process member payments and adjustments

Reporting & Documentation

• Maintain daily payment logs
• Attach and file supporting documentation
• Generate reports as needed
• Scan and maintain organized records

Administrative Support

• Route mail to internal departments
• Respond to basic client inquiries (phone/email)
• Provide front desk/lobby coverage as needed
• Assist with general clerical tasks

Refund Processing

• Review and process refund reports
• Print refund checks and supporting documents
• Handle postage refund submissions

Required Qualifications

Education

• High School Diploma or GED

Technical Skills

• Microsoft Office (Excel, Word, Outlook)
• Data entry and basic financial processing
• Familiarity with office equipment

Core Competencies

• Strong attention to detail and accuracy
• Ability to meet daily deadlines
• Organizational and time management skills
• Clear communication (written and verbal)
• Ability to work independently and in a team environment

Other

• Must have a valid drivers license

Preferred Experience

• Payment processing, banking, or collections environment
• Experience with financial systems (Fusion, CheqScan – a plus)
• Handling sensitive or confidential information

Physical Requirements

• Sitting for extended periods
• Lifting up to 50 lbs
• Ability to work under moderate stress and meet deadlines

Additional Notes

• Role includes cross-training across clerical functions
• Candidate should be comfortable multitasking and adapting to changing priorities
• Light local travel required (post office runs)