Senior Manager, Customer Experience Strategy
$176.7k - $309.2kServiceNow
ServiceNow is seeking a professional in Massachusetts to enhance customer experience through strategic initiatives. Your role includes developing an employee engagement program and driving transformation across the customer journey. Ideal candidates will have at least 6 years of experience in customer experience or strategy roles with strong communication skills. Position offers a competitive salary ranging from $176,700 to $309,200, along with benefits such as health plans and a 401(k) plan. #J-18808-Ljbffr ServiceNow
$176.7k - $309.2k
...Join us to put AI to work for people. As a member of the Customer Experience Strategy team, within the Corporate Strategy Team, this role will focus... ...into a concise, compelling call to action Develop and manage an employee engagement program that effectively shares...SeniorWork at officeImmediate startRemote workFlexible hours- ...to send, receive, and manage stablecoins, so anyone... ...by nearly 30 million customers and over 500 companies... ...the Opportunity As a Senior Manager, Customer Success... ...of the client experience. Reporting to the SVP... ...and execute a global strategy to maximize recurring...SeniorWork at officeRemote workWorldwideHome office
$141k - $239k
...sustainable healthcare for all. athenaIT Senior Product Manager - Customer Success AI & Automation Position... ...Manager to own and drive product strategy, roadmap execution, and operational... ...routing, and enterprise service experiences through strong systems thinking, platform...SeniorFull timeWork at office- ...Financial in Oklahoma City is seeking a Senior Investment Manager to manage investment portfolios... ...will balance returns and risk, align strategies with client objectives, and communicate... ...Bachelor's Degree, 3-5 years of investment experience, and a strong understanding of...Senior
$85k - $100k
Soni is seeking a Director of Customer Experience & Strategy to develop and execute strategies enhancing customer satisfaction and loyalty. This role involves collaborating across departments to ensure an exceptional customer journey. The ideal candidate will possess a...Suggested- ...Our client is a high-growth strategy boutique that has carved out a significant reputation... ...are looking to appoint a Principal / Senior Manager to join their leadership team in Boston... ...strategy consulting firm Extensive experience in Commercial Due Diligence , having personally...SeniorWork at office3 days per week
$79k - $131.5k
Senior Territory Account Executive (OK/LA) Senior Territory... ...the largest pure-play Managed Detection and Response... ...for driving net-new, customer expansion business and... ...develop go-to-market strategies for new business, and... ...successful customer experience Channel Collaboration...SeniorContract workLocal areaRemote workWorldwide$125k
...Tines serves a diverse range of customers, from startups to public... ...delivering exceptional customer experiences while fostering a company... ...CST. The Customer Success Manager role will play a critical part... ...play a crucial part in our strategy to expand outside of security...Remote workWork visa$108.8k - $134.4k
...Freshworks is seeking a Customer Success Lead to manage and grow relationships with some of our... ...customers. This is a senior individual contributor role focused... ...Support, and Marketing to influence strategy, improve the customer experience, and drive continuous product innovation...Work at officeFlexible hours- ...of brand voice and strong grammar. The ideal candidate will manage executive-level projects, optimize campaigns for retention and... ...teams in delivering compelling collateral that reinforces our market reputation and customer experience. #J-18808-Ljbffr American FidelitySenior
$108.8k - $134.4k
Freshworks is seeking a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. This hybrid role requires working... ..., and adoption. The ideal candidate has 5-7 years of experience in customer success roles, specifically in a SaaS environment...SeniorWork at officeFlexible hours- athenahealth is seeking a highly autonomous Senior Product Manager to own and drive product strategy across our Customer Success AI, workflow automation, and operational... ...setting. The role requires 5+ years of experience in enterprise SaaS, AI products, and cross-functional...Senior
$100k - $120k
...: We are seeking a Clinical Success Manager to join our Customer Success team. This role is designed... ...clinical credibility, guide adoption strategies, and strengthen client relationships... ...seamless, clinically sound customer experience Serve as the internal voice of the client...- ...Sr Director of Customer Marketing Location: Oklahoma... ...'re on the hunt for a Senior Director, Customer... ...our customer marketing strategy and building out a talented... ...memorable customer experiences that keep customers... ...Loyalty Strategy & Program Management Acquisition, CRM &...SeniorCasual work
$600 per month
..., stay competitive, and earn customer trust by respecting data privacy... ...Strategic Customer Success Manager to join our Account... ...insights and metrics to guide strategy and outcomes. Responsibilities... ...alignment and aligned customer experience Act as the voice of the customer...Remote work- Love's Travel Stops is seeking a Director of Customer Experience Product Strategy in Oklahoma City. This role includes defining best practices in Customer... ...skills are essential, along with proficiency in data analysis and project management. #J-18808-Ljbffr Love's Travel Stops
- ...ever. Department: Member Experience Reports To: Vice President... ...core slice of the digital customer experience and set the... ...experience) end to end — strategy, roadmap, and delivery. Coordination... ...7+ years in product management, including senior/principal-level ownership...SeniorTemporary workWork at officeLocal area
$179.3k - $315.3k
...the one building AI-powered experiences where they matter most. At Genesys... ...organizations create better customer experiences through AI-... ...Director, Customer Success Management role is to lead a team of Customer... ...and orchestrates the right strategies, products, and services to...SeniorWork from homeWorldwideFlexible hoursShift work$128.7k - $226.3k
...the one building AI‑powered experiences where they matter most. At Genesys... ...organizations create better customer experiences through AI‑... ..., guiding transformation strategies while aligning cross‑functional... ..., or enterprise account management roles. Bachelor’s degree in...Work from homeFlexible hours- ButcherBox is hiring a Senior Product Manager to oversee a key area of the digital customer experience. You will manage the product team, prioritize initiatives across departments, and ensure quality relationships with external development partners. The ideal candidate...Senior
- ...Telecommunications sector. The role focuses on crafting innovative AI strategies, and requires deep expertise in AI and machine learning technologies. The ideal candidate will possess extensive experience, having led successful AI solutions that deliver significant...Senior
- Travere Therapeutics is looking for a Senior Director of Intellectual Property to lead their IP strategy and manage significant patent-related matters. This position requires a J.D. with 10+ years of IP experience, focusing on biopharmaceuticals. The ideal candidate will...SeniorRemote job
$123.1k - $216.5k
...US to drive large organizations' adoption of AI-powered experience orchestration strategies. You will collaborate with business leaders and technical... ...challenges into actionable solutions while influencing customer experience and operational efficiency. The ideal candidate...Senior- Travere Therapeutics is seeking a Senior Director, Program Management in Oklahoma City. This role leads program management... ...diseases and collaborates with cross-functional Strategy Teams. Candidates should have extensive experience in biotech or pharmaceutical development,...Senior
- Travere Therapeutics seeks a Senior Director of Organizational Strategy & Capability to drive workforce strategies that support the company’s growth. This... ...solutions. Candidates should possess extensive experience in organizational strategy, human capital consulting,...SeniorRemote job
- ...At Verint, we believe customer engagement is the core of every global brand. Our mission... ...to help organizations elevate Customer Experience (CX) and increase workforce productivity... ...Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves...SeniorLocal areaShift workDay shift
- Circle is seeking a Senior Director, Arc - Agentic Commerce Strategy & GTM to define and execute the company’s strategy for agentic commerce, establishing USDC, Arc, and the Circle Agent Stack as the default engine for AI-driven payments. You will collaborate across Ecosystems...Senior
$219k - $285k
Travere Therapeutics is hiring a Senior Director of Metabolic Market Access Strategy & Marketing to lead the U.S. market access strategy for Pegtibatinase... .... The ideal candidate should have over 12 years of experience in market access within the biotech sector, successful...SeniorRemote job- Jobtailor is seeking a senior analytics leader in Massachusetts to define and drive the analytics vision across the casino experience. You will champion data-driven decision-making, set the experimentation strategy, and advise senior leadership while advancing scalable...Senior
- CVSHealth is seeking a Senior Manager, Digital Platform Strategy & Execution. This position involves leading the strategy and delivery of shared digital... .... Qualified candidates should have substantial experience in product strategy and management, particularly within...Senior
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