Senior Enterprise CSM: Growth & Retention
$108.8k - $134.4kFreshworks
Freshworks is seeking a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. This hybrid role requires working 3x a week at the Downtown Boston office, focusing on driving strategic outcomes, retention, and adoption. The ideal candidate has 5-7 years of experience in customer success roles, specifically in a SaaS environment. You will work closely with cross-functional teams and utilize insights to enhance customer experiences and satisfaction. Compensation ranges from $108,800 to $134,400 annually plus bonuses, with excellent benefits including various insurances and flexible spending options. #J-18808-Ljbffr Freshworks
Vacancy posted 3 days ago
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