Client Services Manager, Contact Center Growth & CX
MCI Careers
MCI is seeking a Client Services Manager to act as the primary liaison between our BPO contact center and clients in a fast-growing tech-enabled services environment. You will manage expectations, ensure service delivery, and drive account growth across multiple client accounts. Ideal candidates will have 3+ years in client services or account management in a BPO or contact center, strong relationship-building skills, and experience with CRM and data reporting tools. #J-18808-Ljbffr MCI Careers
- MCI is seeking an Experienced Client Services Manager in Tampa, FL, to oversee client relationships and service delivery within our contact center. The ideal candidate will have over 3 years... ...SLAs and KPIs, and driving account growth. MCI offers a competitive compensation...Suggested
- ...enabled business services companies in the... ...a strong call center footprint and operations... ...Experience (CX), Business... ...financial services. Our contact centers are... ...hiring anExperienced Client Services Managerto manage client... ...supporting account growth. To be considered...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...enabled business services companies in the... ...with a strong call center footprint and... ...Customer Experience (CX), Business... ...financial services. Our contact centers are... ...hiring an Experienced Client Services Manager to manage client... ...supporting account growth. To be...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...Client Services Manager MCI is one of the fastest-growing tech-enabled... ..., with a strong call center footprint and... ...Customer Experience (CX), Business Process Outsourcing... ...services. Our contact centers are powered by... ..., and driving account growth. If you excel at building...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...enabled business services companies in... ...a strong call center footprint and operations... ...Experience (CX), Business... ...services. Our contact centers are powered... ...looking for a client-focused and... ...Client Services Manager to serve as the... ...driving account growth. If you excel at...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...enabled business services companies in the... ...with a strong call center footprint and... ...Customer Experience (CX), Business... ...financial services. Our contact centers are... ...an Experienced Client Services Manager to manage client... ...supporting account growth. To be considered...Remote work
- NexTech Solutions LLC in Tampa, FL is seeking a Director of Customer Engagement for Vidterra COMPASS. This role drives revenue growth, expands current deployments, and accelerates adoption within a strategic defense customer, acting as the frontline sales leader and primary...
- ...Experienced Call Center Manager MCI is one of the... ...-enabled business services companies in the... ...Customer Experience (CX), Business Process... ...services. Our contact centers are powered... ...performance, and ensure client satisfaction in a... ...Career Growth: With a focus on internal...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...people. Our diverse service lines, including... ...drive responsible growth. Whether advancing... ...challenges facing our clients and communities.... ...fosters a client-centered culture, and... ...-building, change management, and performance measurement... ...and capture CX stories. Communicate...Work at office
- Terracon seeks a Client Development Director for its Florida Division to lead and advance... ...partners with division leadership to drive growth, develop talent, and enhance client... ...experience while supervising Client Development Managers and Specialists throughout Florida. The...
$105k - $115k
...guides decisions, relentless service sets the bar, and we thrive... ...together. We invest in your growth with enterprise‑wide learning... ...Job Summary:The Sr. Project Manager of Client Services serves as a key... ...act as the primary day-to-day contact for assigned client engagements...Full timeLocal areaWork visa$128k - $252.5k
...experiences and drive sustained growth and customer value... ..., commerce, sales, and service. We are a team of... ...creativity, and ongoing managed services to solve the biggest... ...work you do and the clients and industries/sectors... ...to the Global Call Center (GCC) at USTalentCICInbox...Local area- ...Client Service Manager In Personal Lines At Gallagher, we help clients face risk with confidence because we believe that when businesses are... ...simplify complexity, strengthen relationships, and contribute to growth, all within a collaborative environment that values...Local area
$130k - $145k
...guides decisions, relentless service sets the bar, and we thrive... .... We invest in your growth with enterprise‑wide learning... ...Job Description Details:The Client Services Manager functions as a key leader in... ...internal and external point of contact for projects and issue...Full timeLocal areaAfternoon shift- PNC is seeking a Branch Manager III in Tampa to lead branch performance, develop client relationships, and drive sales growth while ensuring compliance and risk management. You will... ...strategic direction and customer-centered solutions in daily activities and community...
$131.2k - $199.9k
Customer Engagement Client Executive Job... ...relationships in new buying centers. Success in this... ...with a growth mindset, embracing... ...engagement, marketing services, or consultancy/agency... ...selection process,or contact (US only) 1-888-PEGA... .... For marketing & CX strategy design Visualize...Remote work- ...enabled business services companies in... ...a strong call center footprint and operations... ...Experience (CX), Business... ...services. Our contact centers are powered... ...with client standards, and... ...insurance Career Growth:With a focus on... ...customer contact management, IT Services (IT...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...tech-enabled business services companies in the... ...with a strong call center footprint and operations... ...Experience (CX), Business Process... ...financial services. Our contact centers are powered... ...a Collections Manager who will be responsible... ...insurance. Career Growth: With a focus on...Full timeTemporary workCasual workWork at officeLocal areaRemote work
$140k - $185k
Kennedy Jenks is seeking an engaged and experienced Client Service Manager with strong client relationships across Tampa Bay and Central Florida... ...of our strategic plan in Florida and is key to our future growth as we continue to provide quality solutions to our existing...Work at officeLocal areaImmediate start2 days per week$140k - $180k
...Description Land Development Engineering & Client Growth Director Company: HireNow Staffing (... ...across land development projects. Manage commercial and residential development projects... ..., and Construction Management services. HireNow Checklist HireNow Staffing is...Full timeWork experience placementLocal area- Infosys is seeking an Associate Engagement Manager to lead client interfaces within the assigned account scope and, with the Client Partner, build an account plan for client management. The role handles a single account or part of a large account with an indicative annual...
$122.5k - $423.78k
Industry/SectorNot ApplicableSpecialismIFS - Clients & MarketsManagement LevelDirectorJob... ...Client Relationship Executive - Cyber Managed Services, you will play a pivotal role in... ...practice, you will focus on driving revenue growth, enhancing brand visibility, and capturing...Full timeH1b- ...Description Strategic Business Key Account Manager & Development. Company: Live... ...Key Account Manager to lead the growth and expansion of our most valuable client relationships. This role is... ...in the direct mail and marketing services industry who excels at building...Work at office
- A leading food products company is seeking a National Account Manager to lead their business with Publix, a strategic retail partner.... ...merchandising teams. Responsibilities include driving profitable growth and executing joint business plans. This remote position is...Remote job
$169.5k - $305.8k
...how businesses buy wireless services with our top-notch customer care... ...your true potential.As a Client Partner, Enterprise Sales, you... ...will want to continue their growth with.Additionally, you will position... ...-873-9500. Please note, this contact channel is not a means to...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours- ...NinjaOne Customer Success Manager, you are an outgoing,... ...be the lead point of contact for all matters specific... ...additional products and services to help the customer... ...customers and react to client requirements quickly and... ...satisfaction and to find growth opportunities Research...Full timeWork at officeRemote work
$8k
...repayments, or a combination of both.Engage your clients with Verizon's Velocity Selling... ...leverage to boost your own success and career growth.Sales recognition programs that have, in... ...up to 50% off on Verizon products and services, Fios, high-speed home internet solutions...Full timeTemporary workPart timeWork experience placementShift work$78.8k - $145.13k
...products, education, and services, MedInsight is making an impact... ...healthcare cost and care management. MedInsight is a... ...serves as the primary point of contact and liaison for clients, supporting them throughout... ...Join an innovative, high growth company with a solid industry...Full timeWork experience placementRemote workFlexible hours- ...committed to delivering exceptional client service. As a Client Service Manager - VP in Securities Services, you... ...clients and serve as the escalation contact for clients and JPM stakeholders.Participate... ..., on-site health and wellness centers, a retirement savings plan, backup...
- ...As a SLED Customer Success Manager at NinjaOne, you will play... ...long-term value and growth within state, local government... ...serve as the primary point of contact for key public sector clients, ensuring they fully... ...infrastructure and enhance service delivery, we’d love to hear...Full timeWork at officeLocal areaRemote work
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