Regional Director of Facilities Operations

Summary As the Regional Director of Facilities Operations, you will lead the strategic and day‑to‑day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Key Responsibilities Oversee ASPCA’s facilities staff and facilities operations at all regional locations. Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high‑quality, cost‑effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals. Establish and maintain formal communication channels with internal departments, including project updates and facility‑wide announcements. Conduct regular check‑ins with program leaders to ensure facility needs are met and aligned with ASPCA’s mission. Represent the Facilities Operations team in interdepartmental meetings and projects, including emergency response. Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and ensure a team culture of continuous improvement and accountability, aligning with ASPCA’s core values and behavioral competencies. Oversee and ensure departmental compliance with collective bargaining agreements and labor negotiations when needed. Lead and coach staff on compliance and training related to safety protocols, fire prevention, and OSHA regulations. Work Location & Schedule On‑site role based at the New York City ASPCA locations. Travel up to 15% annually to other regional sites. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations. On‑call after hours for urgent maintenance issues and emergency response. Compensation The target hiring range for this role is $121,000 – $128,000 annually, with potential for higher compensation based on performance and qualifications. Benefits Affordable health coverage, including medical, employer‑paid dental, and optional vision coverage. Flexible time off: vacation, sick, bereavement, paid parental leave, 10 company paid holidays, and paid personal time off. Competitive financial incentives and retirement savings: 401(k) plan with employer contributions up to 4% match and additional 4% contribution. Robust professional development opportunities: classes, on‑the‑job training, coaching, mentorship, and internal mobility. Qualifications Proven experience leading managers and teams across multiple locations with a focus on continuous improvement and performance management. Extensive knowledge of building systems including electrical, HVAC, elevators, fire alarm and suppression, security, energy management, and BMS. Proficiency in computerized maintenance management systems (CMMS) and work order platforms. Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals. Strong understanding of construction documents and construction management practices (preferred). Familiarity with local regulatory agencies such as DOB, FDNY, ECB, and EPA. Deep knowledge of safety protocols, fire prevention, and OSHA compliance. Proven ability to lead facility planning, capital projects, and operational execution across multiple properties. Demonstrated success in managing complex, multi‑site facilities and coordinating concurrent projects. Strong negotiation skills and vendor management experience. Experience working with unionized teams, including knowledge of labor contracts and collective bargaining. Willingness and ability to travel routinely between assigned properties. Exceptional written and verbal communication skills. Ability to collaborate effectively across departments and with external partners. Strong interpersonal skills and ability to lead and motivate diverse teams. Experience with data tracking, reporting, and analysis to support operational decisions. Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Education and Work Experience Minimum of 5 years of experience in facilities and project management, preferably in a mission‑driven or nonprofit environment. Bachelor’s degree in facilities management or a related field (preferred). Qualifying certificate in Facilities Management. Proficient in Microsoft Office Suite, including Excel and Word. Additional Information Valid driver’s license required. Certificate of Fitness S12 – City Wide Sprinkler Systems. S‑95 Supervision of Fire Alarm Systems. F07 Fire and Emergency Drill Conductor. OSHA 30‑Hour Certificate. Incident Command Training. Language English (Required); Spanish (Preferred). EEO Statement The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. #J-18808-Ljbffr