Case Manager Supervisor

$65k

Phaxis

Case Manager Supervisor (Shelter & Housing Services)
Brooklyn, NY
$65,000/year

We are seeking a Case Manager Supervisor to oversee a team providing services within a shelter setting in Brooklyn. This role is ideal for someone with experience supervising case management staff, supporting housing placement efforts, and working directly with vulnerable populations.

This position offers the opportunity to lead a mission-driven team while helping clients move toward stability, housing, and long-term success.

Responsibilities:

Supervise and support a team of Case Managers and a Housing Specialist
Review case notes, service plans, housing plans, and documentation
Provide coaching, guidance, and crisis support to staff
Monitor caseloads and ensure quality client services
Support housing placement efforts and track client progress
Conduct case audits and ensure compliance with DHS and program requirements
Assist with staff training, onboarding, and professional development
Collaborate with program leadership and interdisciplinary teams

Qualifications:

Bachelor's degree in Social Work, Human Services, or related field required
Minimum 3 years of supervisory experience in case management
Experience working in shelter, housing, homeless services, or supportive housing programs preferred
Strong leadership, documentation, and crisis management skills
Knowledge of housing resources, benefits, and community-based services
Ability to thrive in a fast-paced environment

Why Apply?

Stable, mission-driven organization
Leadership opportunity with direct impact
Collaborative and supportive team environment
Meaningful work serving vulnerable populations
Opportunity for professional growth
Benefits (PTO, medical, 401k, tuition, etc.)

If you have experience leading case management teams and are passionate about helping individuals achieve housing stability, we encourage you to apply.
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Vacancy posted 4 days ago

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