Administrative coordinator

Practice Assistant - Multispecialty Surgery Location: Newton, MA (Onsite - 2014 Washington Street)

Schedule: Full-Time, Monday - Friday, 8:00 AM - 4:30 PM

Why Join Us? At Newton-Wellesley Hospital, we combine the expertise of a major medical facility with the personal care of a community hospital. As a proud member of the prestigious Mass General Brigham network, we offer our team members a collaborative environment dedicated to safety, efficiency, and exceptional patient relationships.

Whether you are looking to expand your healthcare career or seeking a rewarding new challenge, this role places you at the heart of patient care excellence.

The Role Impact As a Practice Assistant for Multispecialty Surgery, you are the essential gatekeeper of our outpatient practice. You will drive daily operations, manage administrative workflows, and ensure every patient receives a high-quality, welcoming experience.

Key Responsibilities:

• Patient Experience: Serve as the front-line receptionist, answering phones promptly, screening inquiries, and managing practice correspondence.
• Care Coordination: Schedule patient appointments, manage new patient onboarding, and coordinate medical referrals.
• Insurance Navigation: Review health insurance payor requirements to ensure seamless care delivery.
• Data Integrity: Organize, update, and maintain confidential patient records and tracking systems.
• Team Support: Execute critical clerical duties, special projects, and administrative tasks to support our surgical team.

Who You Are We are seeking a well-rounded professional who thrives in a high-volume outpatient setting. You should excel at multitasking, prioritization, and maintaining a positive, empathetic attitude under pressure.

Qualifications:

• High School diploma or equivalent required (Associate's degree preferred).
• Minimum of two (2) years of medical office experience preferred.
• organizational skills and a genuine passion for patient-centered care.

Ready to Make a Difference? Join a team that chooses to lead through diverse skills and perspectives. Apply today to take the next step in your healthcare career!

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.


Support responsibilities may include:


• Provides Departmental support by performing receptionist and clerical duties


• Scheduling patient appointments


• Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed


• Referral management and health insurance payor review.


• Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information


• New patient coordination


• Other special projects and administrative tasks that are assigned

Skills

• Scheduling Appointments
• Answering Phones
• Handling Confidential Information
• Microsoft Office
• Patient Care Coordination
• epic

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.