Clinical Research Engagement Lead - South Region (Jacksonville, FL)

Overview As a Clinical Research Engagement Lead (CREL) at Roche, you will act as the ultimate strategic partner and primary face of Roche Clinical Operations within your market. This is not a traditional coordination role—you are the champion of a "ONE Roche" approach, wielding clinical operational expertise and deep Disease Area (DA) knowledge to build elite, high-trust partnerships with clinical trial sites. Responsibilities Strategic Planning & Alignment: develop and execute country-level site engagement strategies aligned with internal priorities, make strategic investment decisions regarding Principal Investigators and clinical sites to support the broader portfolio, and manage site budget negotiation, grant payments, and forecasting site-level resource needs. Early Feasibility & Study Set‑Up: conduct early strategic landscaping and site engagement during protocol concept and study set‑up phases, identify optimal sites, evaluate country feasibility, accelerate recruitment, drive study start‑up metrics, optimize cycle times, and use enrollment forecasting tools to ensure site milestones are met on schedule. Relationship Management & Site Support: build deep, multi‑stakeholder relationships at strategic sites (including investigators, pharmacists, and administrators); act as a "site champion" and primary point of contact to maintain cross‑study consistency and address site needs, demonstrating exceptional oral and written communication skills. Issue Escalation & Performance Oversight: serve as the local escalation point for study challenges, monitor investigator performance, support motivational site visits to boost recruitment, and manage sensitive communications during premature site closures, navigating complex situations under unclear circumstances. Cross‑Functional Collaboration & Reporting: partner seamlessly with internal teams (e.g., Medical Affairs, Study Start‑Up) and CROs to ensure unified site communication, while maintaining meticulous documentation of site visits and interactions in central systems such as Veeva. Portfolio Oversight & Compliance: manage assigned local/global clinical studies by overseeing CRO performance, mitigating timeline or operational risks, ensuring eTMF completeness, and maintaining continuous inspection readiness. Digital Clinical Trial: focus on driving adoption of DCT and digital solutions at sites (eConsent, eSource, Remote Data Entry, etc.), actively pursuing and reviewing digital tools to examine challenges and provide solutions. Qualifications Degree (MD, PhD, Ma/MS, BA/BS) in life sciences or equivalent. Minimum 5+ years of relevant clinical research or clinical operations experience in pharmaceutical or biotech industry; sponsor experience preferred. Experience in end‑to‑end product development and expert understanding of ICH/GCP, including monitoring and regulatory guidelines. Proven track record managing site relationships and overseeing complex clinical trials. Exceptional interpersonal, cross‑functional, negotiation, and influencing skills with a history of building high‑trust, sustainable relationships. Willingness and ability to travel domestically 30‑50% of the time, dependent on business or site needs. Preferred: postgraduate degree or master’s, prior experience working directly with local trial sites and a strong existing network within the regional healthcare ecosystem. Experience in early and late phase oncology and across multiple disciplines/TAs in non‑oncology. Regional role: must reside within 30 miles of a major airport and within 50 miles of the Primary Location; relocation benefits are not available for this posting. Salary The expected salary range for this position based on the primary location of Jacksonville, FL is $108,800 to $202,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. EEO Statement Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. #J-18808-Ljbffr F. Hoffmann-La Roche AG