System Reliability Controller (All Levels)

Job Title

Under the supervision of certified personnel, ensures the safe and reliable operation of the electric transmission system by performing real-time system monitoring, voltage control and coordinating operations with interconnected entities, Reliability Coordinators and Regional Transmission Organizations. Performs power flow studies and determines corrective actions in all situations.

Essential Duties & Responsibilities

Note: All the following duties & responsibilities are performed in a training environment or under the direct supervision of a certified Instructor or a certified and internally qualified System Reliability Controller or Transmission System Coordinator.

All Levels

• Complete all SRC qualifications; reliability related tasks, written and oral tests.
• Monitors the transmission system security using the Energy Management System (EMS) and other reliability related applications.
• Performs power flow studies when necessary to develop plans to address operational issues which may affect system reliability.
• Interfaces with Reliability Coordinators, interconnected Transmission Operators, Balancing Authorities, municipal utilities, Independent Power Producers and load serving entities, to coordinate actions to maintain reliable operation of the transmission system.
• Operates or directs the operation of voltage control equipment (capacitors, reactors, generator excitation, transformer LTCs, synchronous condensers, etc.).
• Initiates the dispatch of field personnel to investigate and repair equipment related issues.
• Reviews after-the-fact data for accuracy, especially load input data used in transmission settlements and market settlements and corrects as required.
• Identifies emergency conditions, develops plans to address the emergency conditions and implements plans for reliable system operation of the transmission system.
• Communicates to ensure management awareness of system conditions through the preparation of daily status reports and ad-hoc notifications for abnormal events and conditions.
• Uses English as the language for all communications between and among operating personnel responsible for the real-time generation control and operation of the interconnected Bulk Electric System.
• Complete training activities as necessary to achieve NERC System Operator Certificate at the Reliability Coordinator level.

SRC Associate Responsibilities

• Complete training activities as necessary to achieve NERC System Operator Certificate at the Reliability Coordinator level.

SRC I and SRC II Responsibilities

• Always complies with all applicable North American Electric Reliability Corporation (NERC) and applicable Regional Entity reliability standards.
• Takes or directs any action necessary during normal and emergency conditions to maintain the stability of the transmission system, including implementing load shedding or directing load shedding by local distribution companies.
• Maintains accurate and complete shift log of events that occur during the shift, including all normal and emergency operational events and computer systems hardware/software problems.
• Maintains NERC System Operator Certificate at the Reliability Coordinator level.
• Generates and submits Department of Energy (DOE-417) Electric Emergency Incident and North American Electric Reliability Corporation (NERC) disturbance reports regarding major outages, disturbances and events.
• Assists in training of lower level System Reliability Controllers.

Requirements

All Levels

• Ability to work rotating shifts - 24 hours a day/ 7 days a week/ 365 days a year.
• Ability to exercise independent judgment, work in a high stress environment with speed and accuracy and have excellent written and verbal skills.
• Possesses good analytical ability to make independent decisions based on analysis in a limited time frame.
• Ability to provide leadership in emergency situations.
• Possess computer skills in Microsoft Office (Word, Excel and Outlook); skills in the following applications preferred: Transmission system security analysis, load flow studies, voltage monitoring, SCADA (Supervisory Control and Data Acquisition) operation, etc.
• Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

SRC Associate

• High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education. Associate's degree preferred.
• Electric utility experience in engineering or utility field operations or control room operations preferred.
• Primary work location is Ann Arbor, MI with frequent travel to Novi, MI for training.

SRC I

• High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education; Associate's or Bachelor's degree in Engineering or Engineering Technology preferred.
• Minimum of one (1) year of experience in real time operation, preferably in a transmission control room environment; or successful completion of the System Reliability Controller, Associate training program required.
• North American Electric Reliability Corporation (NERC) Certified System Operator Reliability Coordinator certificate.
• Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training.

SRC II

• High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education; Associate's or Bachelor's degree in Engineering or Engineering Technology preferred.
• Minimum of five (5) years of experience in real time operations, preferably in a transmission control room environment.
• North American Electric Reliability Corporation (NERC) Certified System Operator Reliability Coordinator certificate.
• Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training.