Front Desk Agent

TPG Hotels & Resorts - 400 Corporate Drive - Responsibilities: Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner.; Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed.; Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required.; Reservation Management: Manage room or service reservations, cancellations, and modifications.; Guest Services: Assist guests with requests and address and resolve guest complaints or concerns in a timely and courteous manner.