Operations Coordinator

Job Description

Job Description

Description:

Position Summary:

This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to contract and utilize Independent Contractors as courier drivers transporting products from our clients’ location(s) to designated locations in predetermined time definite route(s). This is an entry level position. Individual tasks shall include but not be limited to the following:

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitor to ensure all routes are covered, driver check in is complete and communicated to the customer, and routes run on time.
• Create, Monitor and communicates route changes to Dispatch department and drivers.
• Monitor dispatch board to ensure customer delivery times are being met.
• Communicate any delays and/or problems to the customer and Dispatch department.
• Inspect vehicles to ensure customer specifications are met.
• Ensure compliance with log in process and ec-mobile compliance
• Work directly with drivers to resolve any problems on the road.
• Aid on getting stat coverage for customers, on a need basis.
• When necessary will reroute or run routes to ensure on time execution.
• Monitor driver compliance with all customer regulations.
• Assist with contracting of additional drivers.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Ensure that all drivers paperwork is up to date.
• Monitor to ensure all drivers are in uniform with visible ID badge.
• Perform other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Education, Experience, Certificates and Licenses:

• College Degree with some experience or a High School Diploma with equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Core Values:

• Integrity - We establish trust through integrity, understanding that actions speak louder than words, fostering enduring relationships.
• Passion for Service - We provide service that delights our customers, is responsive to their needs, and anticipates and delivers what they value most.
• Collaboration - We leverage the strength of the broader team with the understanding that we are aligned in our corporate goals, which transcend individual achievements.
• Accountability - We hold ourselves and each other accountable to our clients, our environment, and our values.
• Innovation - We embrace change and use it to drive creative solutions, continuously seeking new ways and new answers to achieve enduring excellence.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Shift Days : Monday through Friday

Shift Hours:

6am - 3pm - Opening 1

12pm - 9pm - Opening 2

( Available to work extra hours, weekends, and holidays preferred .)

Pay Rate : from $21 - $22 per hour ( Dependent upon experience level. )

Travel: On occasion

Work Location: Englewood, NJ