Flex Teller (Rochester Region)

Job Description

Job Description

PT Teller- Flex Team
Canandaigua National Bank 

Location: Rochester NY

Hours: Part time (30-35 hours/wk)

What does a Teller do at Canandaigua National Bank do?

A Teller is so much more than accepting deposits, cashing checks and balancing a cash drawer accurately and efficiently. Our bank is woven into the very fabric of our region because we live, work, and play where our customers do. As a Teller at CNB you are the face of our bank, building, growing, and retaining relationships. For us, each customer relationship is an extension of our CNB family. 

As a Teller you will provide quality customer service by being friendly and courteous while answering customers’ questions. As you build relationships the opportunities to make recommendations based on our wide range of competitive banking options will naturally arise. This needs-based approach to our personal service builds long-lasting relationships, ones not measured in years but in generations.

This role is also on the front lines of our fraud and risk management efforts. Tellers receive robust education in order to abide by current regulations, bank policies and procedures while also being trained to keep an eye out for potential fraud. 

  What competencies are needed to be successful in this role?

• A high school diploma or high school equivalency.
• Valid Driver’s License & reliable transportation. 
• Excellent communication skills and strong attention to detail. 
• Proficiency with a PC and associated programs (such as Microsoft Office)
• Strong customer service/sales experience. 
• Cash handling skills. 

What does a successful first year in this position look like? 

• Completion of 90-day Teller training.
• Impeccable dependability in regards all scheduled shifts.
• Able to make qualified customer referrals as part of Retail Referral program.
• Become proficient in all relevant banking systems as well as retail banking products.
• Make minimal errors with regard to all transactions processed.

Hours:

When joining you will be scheduled 40 hours for the first 3 months. All applicants must be available to complete this program in its entirety. The part-time schedule begins after the completion of your first 90 days. 

Schedule:
Monday–Friday 9-5:00pm
Saturday- 9-12:00pm

*Two Saturdays are required per month

The Flex Teller will support the East Side Region/ West Side Region as needed. All Flex Tellers are eligible for mileage when traveling outside of home branch.

East Side Region:

Webster Baytowne, Webster Jackson Ridge, Brighton, Pittsford, Perinton, Penfield, Mendon, Honeoye Falls

West Side Region:

Greece Latta, Greece Ridge, Henrietta, Irondequoit, Alex Park, College Town, Rochester Downtown, Chili, Brockport 

W hat makes working at Canandaigua National Bank different?  

Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly , feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. 

Our culture nurtures passionate employees and offers great rewards including:

• Medical, dental, vision, FSA, HSA options for both part-time and full-time employees.  Medical coverage is also offered for domestic partners.
• Paid holidays, vacation, and sick time.
• Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
• Training & development opportunities.
• Tuition assistance.
• Community focused volunteer opportunities.
• Award winning wellness program that promotes a solid work/life balance.
• Banking perks and discount programs.

 

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Canandaigua National Bank remains an independent community bank.  If you want to be a part of something special, join us today!

Compensation range : $20/hr.
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.