Office Manager

Job Description

Job Description

Job Summary

The Office Manager for the Engineering Department provides critical administrative and operational support to the departmental leadership. This role serves as the central hub for the department, managing clerical duties, financial processes, and project coordination while acting as a key liaison with other hotel departments. This position is essential for maintaining the efficiency and organization of the back-of-house engineering function.

Education & Experience

• High school diploma or equivalent required; college coursework in Business Administration, Communications, or a related field preferred.

• Minimum of 2-3 years of office management or administrative experience, preferably in a technical, engineering, or hospitality environment.

• Fully bilingual (English and Spanish) with excellent written and verbal communication skills.

• Must be proficient in company-approved software (MS Office/Google Workspace); ability to troubleshoot basic spreadsheet functions and PC issues.

• Working knowledge of financial processes: executing purchase orders, maintaining departmental checkbooks, assisting with month-end closing, and reviewing financial statements for variances.

• Experience with project coordination support, including scheduling, document organization, and meeting facilitation.

Skills and Competencies

• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

• Ability to serve as a liaison between technical staff, management, and external contacts with professionalism and tact.

• A proactive, resourceful, and solutions-oriented mindset. Ability to troubleshoot minor IT issues, improve processes, and anticipate the needs of the engineering team with minimal supervision.

• Ability to handle sensitive and confidential information (e.g., financial data, personnel matters, proprietary project details) with the highest degree of integrity.

• Exceptional ability to prioritize, multitask, and manage time in a fast-paced environment. Proven skill in providing administrative support for projects, including timeline coordination, meeting management, and document organization.

Physical Requirements

• Long hours sometimes required.

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

• Must be able to remain seated at a workstation for extended periods while working on a computer. Must also be able to move about the office environment frequently to access filing cabinets, office equipment, and interact with staff.